topic Re: I9 13900K Stability Issues with Games in Mobile and Desktop Processors

I9 13900K Stability Issues with Games

EmreDemirci — Fri, 12 Apr 2024 17:22:56 GMT

I know Intel is aware of this problem. What should i Do with this chip? I almost have a 1 year issue with this chip.

Re: I9 13900K Stability Issues with Games

Reptex — Fri, 12 Apr 2024 18:23:32 GMT

Turn off e cores worked for me in games like star citizen, fortnite ect

Re: I9 13900K Stability Issues with Games

EmreDemirci — Fri, 12 Apr 2024 20:50:35 GMT

Then what's the point of buying chip with 24 cores if I'm not gonna use 16 of them. Also there are too many people saying that underclock to 54x-53x also for Unreal Engine games down to 50X. When i see this I was like what?? A lot of gamers who using these chips (13900K-14900K) like me are suffering for a year man. I think we need absolute solution right now, not temporary.

Re: I9 13900K Stability Issues with Games

Reptex — Fri, 12 Apr 2024 21:02:11 GMT

I think the same. Intel have to repair this once and for all.

When they don't patch it, they will loose most of there customers.

I almost lost 15 years in trust.

I can only watch people enjoy star citizen with a much cheaper but good working amd or older intel cpu.

I feel like intel makes fun of me.

Re:I9 13900K Stability Issues with Games

RamyerM_Intel — Tue, 16 Apr 2024 08:29:16 GMT

Hello EmreDemirci,

Thank you for posting in the communities. I am sorry to hear that you have been experiencing the issue with the 13900K or quite some time. We want to help you with this. I have sent you an email so we can further investigate this for you. Please check your email for more details. Thank you.

As for Reptex, I can assure you that we are serious in improving our products and your satisfaction is important to us. We kindly ask you to please create a new thread so we can give you the full focus of our support. Thank you for your patience and cooperation.

Ramyer M.

Intel Customer Support Technician