topic Re: Regarding Reports of 13th/14th Gen Unlocked Desktop Users Experiencing Stability Issues in Mobile and Desktop Processors

Regarding Reports of 13th/14th Gen Unlocked Desktop Users Experiencing Stability Issues

Thomas_Hannaford — Wed, 25 Sep 2024 17:33:22 GMT

*9/25/24 - Please go to the following link for the latest updates: Intel Core 13th and 14th Gen Desktop Processor Vmin Instability Issue Root Cause*

Intel is aware of reports regarding Intel Core 13th and 14th Gen unlocked desktop processors experiencing issues with certain workloads. We’re engaged with our partners and are conducting analysis of the reported issues.

If you are experiencing these issues, please reach out to Intel Customer Support for further assistance in the interim.

Re: Regarding Reports of 13th/14th Gen Unlocked Desktop Users Experiencing Stability Issues

BLADEJLM — Fri, 12 Apr 2024 08:59:25 GMT

i7 13700K + RTX 4090

last nvidia driver crash with diablo iv... never before happened

Re: Regarding Reports of 13th/14th Gen Unlocked Desktop Users Experiencing Stability Issues

ThanaTheBoss — Fri, 12 Apr 2024 14:02:23 GMT

Hi! My system specs:
Processor Intel(R) Core(TM) i9-14900KF

Cooler Corsair H170i Liquid cooler (cpu never hits 80c+)
Installed RAM 64.0 GB (Corsair Dominator Platinum DDR5 6800mhz 4x16GB)
RTX4090 (driver 552.12)

MB: Asrock Z790 Steel Legend Wifi (BIOS 13.06)

All settings on default

Getting Random crashes on Helldivers2, Dota2, CS2, TheFinals, Fortnite DX12, Call Of Duty Warzone. Sometimes the game just close, others the pc restart. Back to desktop pc after a long time on laptops and have to say I am very frustrated that the system does not work ok. My laptop got a 13700h, 32gbRAM and a 4070, 0 crashes

Re: Regarding Reports of 13th/14th Gen Unlocked Desktop Users Experiencing Stability Issues

Thrasherop — Fri, 12 Apr 2024 14:33:30 GMT

Throwing in details of my crashes.

14900k + 4090

My system is crashing with 3DMark's Time Spy Extreme benchmark. Limiting to 5.5Ghz fixes this issue. My system didn't use to do this. I've had this computer for about 5 months now, and time Spy Extreme has started crashing only about 2 weeks ago.

Re: Regarding Reports of 13th/14th Gen Unlocked Desktop Users Experiencing Stability Issues

pressed_for_time — Fri, 12 Apr 2024 15:02:10 GMT

The latest BIOS updates including MSI 1306 are optimized to allow the IA CEP setting to be set to Disabled. By default it shows as Auto (see graphic below). Have you tried setting IA CEP to Disabled and does it make any difference?

Re: Regarding Reports of 13th/14th Gen Unlocked Desktop Users Experiencing Stability Issues

MarkCao — Fri, 12 Apr 2024 17:33:34 GMT

13700KF+B660 MORTAR

Please provide new microcode to disable IA CEP function

high voltage cause instability and damage the processor

Re: Regarding Reports of 13th/14th Gen Unlocked Desktop Users Experiencing Stability Issues

M12MUB — Fri, 12 Apr 2024 20:03:35 GMT

So, what do we need to do to resolve the issue?

Re: Regarding Reports of 13th/14th Gen Unlocked Desktop Users Experiencing Stability Issues

Jim-K — Fri, 12 Apr 2024 20:35:46 GMT

Also getting 'out of memory' (VRAM) error on my system (Newly built 3 weeks ago). Crashes out of Fortnite or Hogwarts when using DX12 but DX11 works just fine with default settings in BIOS. MSI motherboard BIOS has a 'CPU Cooler Tuning' option with 3 settings (Boxed/Tower/Water cooling ). Only the Water cooling option bumps the the voltage close to or slightly beyond 14900K recommended settings suggesting that at Least MSI could be a little too aggressive on OC settings. Using the Tower or Boxed cooler setting has been stable thus far even when utilizing DX12. Hoping this is another little piece of the puzzle to figure out the instability issue.

PC Spec:

CPU 14900K, Motherboard MSI Z790 Godlike, Ram (4x16GB Kingston Fury Renegade RGB DDR5 7200Mhz, Corsair 150i Elite LCD AIO (moving to custom water loop shortly), Nvidia FE 4080 Super

Re: Regarding Reports of 13th/14th Gen Unlocked Desktop Users Experiencing Stability Issues

alapo0615 — Fri, 12 Apr 2024 23:04:15 GMT

Core i9 14900KF + 4080 Super.

Got issues with last games - out of VRAM. And most of all - CS2. Just crashed with no reason or no any kind of mistakes.

Re: Regarding Reports of 13th/14th Gen Unlocked Desktop Users Experiencing Stability Issues

ChromeJunkie — Sat, 13 Apr 2024 18:15:02 GMT

Hi!

After some recent Windows and Nvidia updates, my system started having the infamous "nvlddmkm.sys" BSOD crash everywhere, no matter the activity or Nvidia driver version, although older drivers are more stable.

Disabling Windows HDR stabilizes the system, for basic tasks (idling, watching videos, Netflix), not quite for gaming, I'm testing how to get that going as well, will update if I manage to do it.

Tested my CPU, all tests indicate a strong and healthy processor. In my case, the problem is a "software" discrepancy between Windows and the Nvidia drivers. This issue seems more common as of recent, and it's affecting many people running even with AMD chips and different boards, so the issue really points towards Windows and Nvidia.

Not all 13th and 14th Gens are toasted, obviously.

-Windows 11 Pro 23H2

-ROG Maximus Z690 Hero

-Intel i9 13900K

-RTX 4090 AMP Extreme AIRO

-G.Skill Trident Z5 RGB 6000MT/s (with XMP)

-Asus ROG THOR 1200W Platinum II

Re: Regarding Reports of 13th/14th Gen Unlocked Desktop Users Experiencing Stability Issues

Davko — Sat, 13 Apr 2024 08:22:08 GMT

About a month ago, I bought an i7-14700k processor from the Amazon.co.uk store. I'm having an issue with a 'lack of VRAM memory' message when launching some games. What should I do?

Re: Regarding Reports of 13th/14th Gen Unlocked Desktop Users Experiencing Stability Issues

VChan37 — Sat, 13 Apr 2024 08:50:43 GMT

i7 13700k + Asus RTX 3080 TUF

Random stuttering on Dota, CS2, Tekken and other daily apps (such as Chrome, discord, etc)

Re: Regarding Reports of 13th/14th Gen Unlocked Desktop Users Experiencing Stability Issues

VChan37 — Sat, 13 Apr 2024 08:51:17 GMT

Motherboard Asrock B760 ProRS D5

Re: Regarding Reports of 13th/14th Gen Unlocked Desktop Users Experiencing Stability Issues

Dread — Sat, 13 Apr 2024 09:11:02 GMT

Got an issue in which FFmpeg in my computer crashes randomly after a while of being executed (can happen even at start of an encoding session). My cpu is the 13900K with an Asus ROG Maximus z790 Hero.

I have all the safelocks enabled in the motherboard and I have disabled asus auto optimizer in favor of having intel safelocks enabled.

Re: Regarding Reports of 13th/14th Gen Unlocked Desktop Users Experiencing Stability Issues

zageko — Sun, 14 Apr 2024 00:14:38 GMT

Hello,

I am facing the same problems, random game crashing (CS2, Dota2, Escape from Tarkov, PUBG, RF4, Diablo3, Diablo4 ...).

After the game is crashing i am trying to reopen the game and in 90% of cases i am getting blue screens.

My configuration is:

- win 11 pro x64 23H2

- Intel core i9-13900ks

- mb: Gigabyte Z790 AORUS MASTER

- Gigabyte RTX 2080 Aorus Xtreme

- Corsair iCUE H150i ELITE LCD XT

- G.Skill Trident Z5 RGB XMP 3.0 Silver 32GB, DDR5-7800Mhz

- Seasonic Prime TX-1300 ATX 3.0

I am using default settings, no xmp no overclock or undervolting.

How can i solve the problems, or what is the next step?

Is this a issue that can be solved through an software update, like a bios, or is a hardware problem?

Re: Regarding Reports of 13th/14th Gen Unlocked Desktop Users Experiencing Stability Issues

Muss — Sat, 13 Apr 2024 14:35:27 GMT

I have just this week built a new PC with a 14900KF and an MSI z790 Gaming Plus motherboard. I have not yet experienced any issues but with the amount of reddit and news posts I am seeing about this, I am now really worried. It seems a lot of people have no issues for a few months then cook their cpu.
I havent changed any bios settings from their default at the moment but want to know if i should pre-empt this by setting PL1 and PL2 limit and amp limit. But on the flip side as my system is currently fine i dont want to cause issues by fiddling. Help Intel please, i need to know what to do now to prevent my cpu dieing in a few months time!

Re: Regarding Reports of 13th/14th Gen Unlocked Desktop Users Experiencing Stability Issues

odzx — Sat, 13 Apr 2024 17:09:22 GMT

hi my specs:

i9-14900kf

asus z790-h

ram predator vesta 2 32gb 6600mhz

crash...crash....bsod....bsod...bsod....................

Re: Regarding Reports of 13th/14th Gen Unlocked Desktop Users Experiencing Stability Issues

Thrasherop — Sat, 13 Apr 2024 18:01:41 GMT

Thanks for the idea @pressed_for_time

Unfortunately, disabling IA CEP did NOT work for me.

Re: Regarding Reports of 13th/14th Gen Unlocked Desktop Users Experiencing Stability Issues

Thrasherop — Sat, 13 Apr 2024 18:03:56 GMT

I would recommend limiting PL1 and PL2 for now. Its not clear what is happening to us consumers, but that does seem like limiting power draw could help. Since this is such an expensive chip, and these issues are quite annoying, I would personally recommend restricting your PL1 and PL2 to 253w.

Re: Regarding Reports of 13th/14th Gen Unlocked Desktop Users Experiencing Stability Issues

Thrasherop — Sat, 13 Apr 2024 18:08:31 GMT

I'm noticing a lot of people here (including myself) are using the same AIO (Corsair H150i). I don't see why that would cause this issue, but it does seem to be a common component with these issues. With that said, I am in contact with someone else having these issues and they have a Kracken 360mm AIO. Perhaps the H150i is just a popular AIO. I still want to point this out as a potential common denominator.