topic Re:Intel 13900k is not more stabile! in Mobile and Desktop Processors

Intel 13900k is not more stabile!

Bill_Niki — Tue, 04 Jun 2024 13:09:19 GMT

hello , i am running the 13900k for a couple of years now! i have had issues from the beginning but tweaking some settings cleared my issues , at the beginning i had an asus motherboard and changing the SVID behavior to intel safe stopped my crashes! now i have a gigabyte motherboard and i still have problems , i changed the power limits to 253w and all these recommended settings and it was stable for some time , yesterday all of a sudden i got a blue screen , i tried to retweak the settings and it was all there , no changes but crashes, my pc wouldn’t even start without a blue screen! disabling turbo is fixing the problem but cpu is running at 3.00 ghz! its almost the half of it’s performance. Any help?

Re:Intel 13900k is not more stabile!

Caguicla_Intel — Thu, 06 Jun 2024 04:58:14 GMT

Hello Bill_Niki

Our sincerest apologies for the inconvenience that this has caused.

Intel remains committed to collaborating with our partners to thoroughly investigate and develop effective solutions for the reported instability issues affecting Intel Core 13th and 14th Gen unlocked desktop processors under specific conditions. Updates on our findings will be communicated as soon as they are available.

To ensure the effectiveness of this fix, we wanted to confirm if these troubleshooting steps have been applied. We advise users to adjust their motherboard BIOS settings to align with the 'Intel Default Settings' profile, which is the standard provided to motherboard manufacturers. Updating to the latest BIOS is also advisable.

If you already applied these settings and updated the BIOS, you may consider reaching out to the retailer from whom you purchased the product to explore warranty options. Alternatively, you're welcome to submit a Return Merchandise Authorization (RMA) request with us. For your convenience, here is the link to proceed: [Intel Support Tickets].

When submitting your ticket, feel free to reference this community thread and mention that you have already conducted troubleshooting steps.

Best regards,

Caguicla C.

Intel® Customer Support Technician

Re:Intel 13900k is not more stabile!

Caguicla_Intel — Mon, 10 Jun 2024 22:53:43 GMT

Hello Bill_Niki

Good day!

I'm following up to see if you've had a chance to review our previous message and if there are any further questions or points that need clarification regarding this issue

Best regards,

Caguicla C.

Intel® Customer Support Technician

Re:Intel 13900k is not more stabile!

Caguicla_Intel — Thu, 13 Jun 2024 21:13:16 GMT

Hello Bill_Niki

As we have not heard from you for the past few days, we will go ahead and close this thread. If you need help in the future, please submit a new question as this thread will no longer be monitored.

Best regards,

Caguicla C.

Intel® Customer Support Technician

Re: Intel 13900k is not more stabile!

SmartOne_2000 — Sun, 16 Jun 2024 15:21:02 GMT

Try this link

Best Regards,

David