topic Re: My Intel processor is not updating in Mobile and Desktop Processors

My Intel processor is not updating

CarlosBlanca — Thu, 13 Jun 2024 17:12:19 GMT

Hace varios días que tengo una actualización nueva que me sale en la aplicación de " Asistente de controlador y asistencia técnica Intel", pero cada vez que intento actualizarlo, solo me sale "Falló la instalación" y no me sale el motivo. Me gustaría saber si alguien puede ayudarme o explicarme por qué no se me actualiza el controlador. La actualización es el Intel® Graphics Driver 31.0.101.2128. Tengo de procesador "Procesador Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz, 2496 Mhz, 4 procesadores principales, 4 procesadores lógicos".

For several days, I've had a new update available in the "Intel Driver & Support Assistant" application, but every time I try to update it, it just says "Installation failed" without giving a reason. I would like to know if anyone can help me or explain why the driver is not updating. The update is Intel® Graphics Driver 31.0.101.2128. My processor is "Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz, 2496 MHz, 4 core processors, 4 logical processors."

Re: My Intel processor is not updating

n_scott_pearson — Thu, 13 Jun 2024 23:22:46 GMT

I suggest that you manually download and install this package. Download is here. Once you have this package installed (and have rebooted), iDSA should stop prompting you like this.

Hope this helps,

...S

Re: My Intel processor is not updating

CarlosBlanca — Fri, 14 Jun 2024 12:23:57 GMT

I've tried it, but every time I try to install it, the application appears, reaches 100%, and when the Intel image appears on the screen, it closes and nothing gets installed. This is the last image I see on the screen.