topic I5 11400 thermal throttling without high temperatures in Mobile and Desktop Processors

I5 11400 thermal throttling without high temperatures

DavidVGMZ — Fri, 14 Jun 2024 14:58:44 GMT

Hi
In the last days i had a issue with the usage of cpu, so when i play any game the cpu give the 100% usage, the frecuencia down to 800mhz and starts stuttering and freezing.
Initialy i think that issue had to do with the thermal throttling, but i checked the temperature and usage of the cpu and gpu with MSI Afterburner, and the temperatures arrived about the 45-50 degrees, so can't exist thermal throttling
Other issue is when the cpu usage arrives to 100%, the gpu usage down about the 5%-10%

Re:I5 11400 thermal throttling without high temperatures

Caguicla_Intel — Mon, 17 Jun 2024 06:52:38 GMT

Hi DavidVGMZ,

Thank you for posting in Intel Communities.

To assist with your inquiry, kindly provide the following information:

How regularly does this problem occur?
Which applications are open when this issue arises?
What is the make and model of your motherboard?
Can you provide the current BIOS version?

Additionally, have you checked the CPU usage in the Task Manager during these incidents?

Best regards,

Caguicla C.

Intel® Customer Support Technician

Re:I5 11400 thermal throttling without high temperatures

Caguicla_Intel — Wed, 19 Jun 2024 21:48:43 GMT

Hi DavidVGMZ,

Good day!

I'm following up to see if you have reviewed our prior correspondence. If you have, kindly acknowledge receipt and provide the information we request so we can review your query.

Best regards,

Caguicla C.

Intel® Customer Support Technician

Re:I5 11400 thermal throttling without high temperatures

Caguicla_Intel — Mon, 24 Jun 2024 22:02:08 GMT

Hi DavidVGMZ,

As we have not heard from you for the past few days, we will go ahead and close this thread. If you need help in the future, please submit a new question as this thread will no longer be monitored.

Best regards,

Caguicla C.

Intel® Customer Support Technician