topic Re: My 14900KS is burned. I can send it back but I don't know what to do. in Mobile and Desktop Processors

My 14900KS is burned. I can send it back but I don't know what to do.

Eunice-Yunisu — Mon, 01 Jul 2024 12:50:44 GMT

I am Japanese and my primary language is Japanese.

I got a crash when running OCCT CPU EXTREME with this setting

Then I checked to make sure it was burned.

Z790 AORUS ELITE AX (rev. 1.0) F10 BIOS

IA AC/IA DC 1.1/1.1

IA CEP En

GT CEP En

PL1 4096W

PL2 4096W

ICCMAX 400A

Frequency Clipping TVB En(Core sync)

eTVB En

Voltage reduction initiated TVB En

Tjmax 115℃

Fast Throttle Threshold 115℃

Others AUTO(Default)

https://www.youtube.com/live/thDiv3v4Hac

Re: My 14900KS is burned. I can send it back but I don't know what to do.

Eunice-Yunisu — Tue, 02 Jul 2024 05:44:15 GMT

Support is ongoing via gmail
Thank you

Re: My 14900KS is burned. I can send it back but I don't know what to do.

Norman_Trashboat — Tue, 02 Jul 2024 14:01:19 GMT

Interesting that this kind of damage could happen with default settings. How long were you stress testing the CPU before it incurred this damage? Does it still operate?

Re: My 14900KS is burned. I can send it back but I don't know what to do.

Eunice-Yunisu — Tue, 02 Jul 2024 21:34:50 GMT

It's a short time, about 10 minutes.

Re: My 14900KS is burned. I can send it back but I don't know what to do.

Norman_Trashboat — Tue, 02 Jul 2024 21:51:48 GMT

Just to clarify, this was done in one single run of OCCT? The one posted in the video?

Looking at it, you oblierated your CPU. TJMax for 14900KS is 100C, you were 15% over that threshold for a very long time and a whole lot of clock cycles.

Was this setting enabled by default?

Re: My 14900KS is burned. I can send it back but I don't know what to do.

Eunice-Yunisu — Tue, 02 Jul 2024 22:29:54 GMT

OCCT was run multiple times, taking a total of about 10 minutes.

Although it depends on the motherboard, the default settings are Tjmax 100℃ and Fast Throttle Threshold 107℃.