topic Re: Re:Why do all of my browsers keep crashing? in Mobile and Desktop Processors

14900K - Why do all of my browsers keep crashing?

Nefer26 — Mon, 29 Jul 2024 09:20:24 GMT

Hello.
I had a crashing problem in the games, I changed it to default settings and the situation improved a little. I am currently getting constant crashes on all my browsers. I did a ram test, no problem.I've formatted. I've done all the updates. My system is new. I think there is a problem with the processor. Will the next update solve this issue?

My current system is as follows;
14900 K (dated 18.10.2023)
Rog Z790 Dark Hero Motherboard
Rog RTX 4090 OC
GSKILL 64GB (2x32GB) Trident Z5 RGB 6400MHz CL32
ASUS ROG RYUJIN III 360 ARGB

Re: 14900K - Why do all of my browsers keep crashing?

Nefer26 — Wed, 31 Jul 2024 09:20:34 GMT

I added the Intel System Support Utility scan problems. My problem persists. Crashes continue on all my browsers. I updated the BIOS settings. I turned off and on XMP. I couldn't find any solution in any way. I updated the BIOS settings. I'm trying to use it in Intel mode, but I'm still not satisfied. Can someone please help? I'm very desperate.

Re: 14900K - Why do all of my browsers keep crashing?

Senkuchan — Wed, 31 Jul 2024 14:29:25 GMT

You tried using the intel default settings is that correct? If the issue is the same, i suggest requesting a replacement

Re: 14900K - Why do all of my browsers keep crashing?

Nefer26 — Thu, 01 Aug 2024 09:16:19 GMT

Yes, Intel default is at recommended settings.

Re:Why do all of my browsers keep crashing?

RandyT_Intel — Fri, 02 Aug 2024 08:02:51 GMT

Hello Nefer26,

If you have already applied the Intel default settings to your BIOS and are still experiencing game crashes, I can offer you alternative options for this case.

Please check your email. I have sent you a personal message on how to address this issue.

Randy T.

Intel Customer Support Technician

Re: Re:Why do all of my browsers keep crashing?

Nefer26 — Fri, 02 Aug 2024 09:04:13 GMT

Hello. I am waiting for your mail. I haven' t received any mail yet. My problem continues. I am using Intel default settings.

Re: 14900K - Why do all of my browsers keep crashing?

Nefer26 — Fri, 02 Aug 2024 09:08:31 GMT