topic XTU OC service cant completely remove in Mobile and Desktop Processors

XTU OC service cant completely remove

TigerTim53 — Tue, 20 Aug 2024 14:54:40 GMT

Hi,

I'm Tim. I have an Aurora R13 with Alienware Command Center. My AWCC stop working & my research has pointed me to old files from previous use of XTU. I no longer use XTU. I dont want any trace of XTU on my pc. I have a few files that it won't allow me to remove even if I take ownership over the folder. Where do I go to completely rid of XTU. I have already deleted the Program Data folders Intel XTU & Intel Telemetry.

Re:XTU OC service cant completely remove

JedG_Intel — Mon, 26 Aug 2024 05:06:06 GMT

Hello TigerTim53,

Thank you for posting at Intel Community Forum

For me to properly address this concern, please share the following details:

1.Are you getting any error message when trying to remove the XTU files?

2.What specific XTU files are you not able to remove?

3.Please attach a screenshot of the files.

For your reference, you may also check this link: https://www.intel.com/content/www/us/en/support/articles/000032459/processors/processor-utilities-and-programs.html

We hope to hear from you soon!

Best regards,

Jed G.

Intel Customer Support Technician

Re:XTU OC service cant completely remove

JedG_Intel — Mon, 02 Sep 2024 02:03:03 GMT

Hello TigerTim53,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

Re:XTU OC service cant completely remove

JedG_Intel — Fri, 06 Sep 2024 01:51:08 GMT

Hello TigerTim53,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician