topic Re:Incorrect RAM speed laptop in Mobile and Desktop Processors

Incorrect RAM speed laptop

Headstong — Thu, 18 Jul 2024 18:45:23 GMT

I bough ram on my laptop in 2022 and today I realized that it's not running at 3200mhz but at 2933mhz. In the service manual at page 30 it says it can support 3200mhz but mines is stuck at 2933mhz. Did I buy the wrong ram?

Laptop: Hp pavilion gaming 16-a0032dx

Service Manual

RAM that I bought

Re: Incorrect RAM speed laptop

LeonWaksman — Thu, 18 Jul 2024 20:24:51 GMT

This is the correct memory and it is running at correct speed. The 3200MHz is downclocked to 2933MHz as detailed on page 1 of the Manual. Also you will find the 2933MHz memory speed on the Product Specification page.

Leon

Re: Incorrect RAM speed laptop

Headstong — Thu, 18 Jul 2024 21:04:58 GMT

I thought it could be overclocked to 3200mhz sorry. I have another question, do I buy dual rank or stick to the single rank ram I currently have?

Re:Incorrect RAM speed laptop

DeancR_Intel — Wed, 21 Aug 2024 06:32:46 GMT

Hi Headstong,

Since your laptop supports both single and dual rank RAM, upgrading to dual rank can boost performance, especially for gaming. However, if you’re happy with the current performance, sticking with single rank is fine.

Let me know if you have any questions.

Best regards,

Dean R.

Intel Customer Support Technician

Re:Incorrect RAM speed laptop

DeancR_Intel — Sun, 25 Aug 2024 21:43:20 GMT

Hi Headstong,

We are following up to find out if you have any questions.

We weren't able to get any response from you regarding the needed information.

Best regards,

Dean R.

Intel Customer Support Technician

Re:Incorrect RAM speed laptop

DeancR_Intel — Sun, 01 Sep 2024 23:30:42 GMT

Hi Headstong,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Dean R.

Intel Customer Support Technician