topic Re:Issue with 13th and 14th generation of cpu in Mobile and Desktop Processors

Issue with 13th and 14th generation of cpu

oskar77 — Wed, 21 Aug 2024 06:59:34 GMT

Hi,
fors the problem with 13th and 14th generation of intel cpu also apply to notebooks cpu ?

Re:Issue with 13th and 14th generation of cpu

DhannielM_Intel — Mon, 26 Aug 2024 07:39:29 GMT

Hi oskar77,

Thank you for posting in the community. The symptoms being reported in the press on 13th/14th Gen mobile systems – including system hangs and crashes – are common symptoms stemming from a broad range of potential software and hardware issues. Intel has not been able to correlate reports of Intel Core 13th/14th Gen HX or other mobile processors to the Vmin Shift Instability issue.

Please let me know if you have other inquiries that I can assist you with. I am looking forward hearing from you.

Best regards,

Dhanniel M.

Intel Customer Support Technician

Re:Issue with 13th and 14th generation of cpu

DhannielM_Intel — Mon, 02 Sep 2024 00:08:19 GMT

Hi oskar77,

I hope you had the opportunity to review the information I posted. At your earliest convenience, please let me know if you have other inquiries that we can address? I am looking forward hearing from you.

Best regards,

Dhanniel M.

Intel Customer Support Technician

Re:Issue with 13th and 14th generation of cpu

DhannielM_Intel — Fri, 06 Sep 2024 11:41:45 GMT

Hi oskar77,

I have not heard back from you so I will close this thread. If you require a further assistance or other inquiry, please submit another thread as this one will no longer be monitored.

Best regards,

Dhanniel M.

Intel Customer Support Technician