topic Re:I7 12700 upgarded to I7 14700k my boot up minor problem in Mobile and Desktop Processors

I7 12700 upgarded to I7 14700k my boot up minor problem

Paul611 — Sat, 03 Aug 2024 08:17:26 GMT

I was wondering wjat happen to my pc after i replace my i7 12700 into i7 14700k my boot up time is 15.8 second before its only 13 seconds, so post be be it will be more faster because i already upgraded on cpu!

Re:I7 12700 upgarded to I7 14700k my boot up minor problem

AlfredoS_Intel — Tue, 06 Aug 2024 00:17:30 GMT

Hi Paul611,

Thank you for posting in Intel Communities.

I get you on why you are perplexed on the boot up speed that you got after replacing your processor. There could be a lot of reasons for it. Kindly provide the following information, so I can find out:

1. It would really help us if we can get more information about your system. Please download and run our Intel® System Support Utility from this page, https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html. To run it, please press "Scan". After the scan is finished, click next and there will be a save button, giving you an option to save the logs to a text file, please do so and attach the file on your reply. You can refer to How to get the Intel® System Support Utility Logs on Windows* https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html for instructions.

2. Do you experience crashing or general sluggishness when you are already booted up to Windows?

I will be waiting for your response.

Best Regards,

Alfred S

Intel® Customer Support Technician

Re: Re:I7 12700 upgarded to I7 14700k my boot up minor problem

Paul611 — Tue, 06 Aug 2024 07:57:24 GMT

I already sent via email the result form ssu and i encountered 1 time bsod last 7/31/24 after that no bsod anymore. And i try to run cinebench r23 to check if it will bsod so far no bsod happen. The only thing i wonder is the boot up time.

Re: Re:I7 12700 upgarded to I7 14700k my boot up minor problem

Paul611 — Wed, 07 Aug 2024 02:35:01 GMT

I have another observation last night, im having a thermal throttling during the time i open the horizon zero dawn game bios already set to intel default.

Re:I7 12700 upgarded to I7 14700k my boot up minor problem

AlfredoS_Intel — Thu, 08 Aug 2024 00:51:18 GMT

Hi Paul611,

Thank you for your response.

I am checking on where did you send the logs via email. Did you open a support ticket with us?

I need the logs to determine the best action for your concern. Kindly attach the text file on your post.

Additionally, with the thermal throttling that happened, did you notice any of the cores reaching 100 degrees celsius?

Regarding

Best Regards,

Alfred S

Intel Customer Support Technician

Re: Re:I7 12700 upgarded to I7 14700k my boot up minor problem

Paul611 — Thu, 08 Aug 2024 15:47:35 GMT

I attached the file on the email.
And yes some of my cores reach 100 degrees celsius.

Re:I7 12700 upgarded to I7 14700k my boot up minor problem

AlfredoS_Intel — Sun, 11 Aug 2024 03:43:17 GMT

Hi Paul611,

Thank you for your response.

Kindly try to update your BIOS to the latest BETA version, 3802.

After doing that, reset your BIOS to defaults. Then please check if there will be improvements.

What is the model of your CPU fan and heatsink?

Best Regards,

Alfred S

Intel® Customer Support Technician

Re: Re:I7 12700 upgarded to I7 14700k my boot up minor problem

Paul611 — Sun, 11 Aug 2024 16:09:11 GMT

I already update to 3802 and still under observation. My boot up still 15-17 seconds.

Im using custom water cooling bitspower touch aqua and for my fan its a high performance fan with 2000rpm (+-10%)

Re:I7 12700 upgarded to I7 14700k my boot up minor problem

AlfredoS_Intel — Wed, 14 Aug 2024 04:56:15 GMT

Hi Paul611,

We are just following up.

Kindly provide an update with the monitoring that you are conducting. Are you having crashes?

Lastly, regarding the slow boot up, please try to disable Ethernet Boot or Network boot and see if there will be any improvements.

Best Regards,

Alfred S

Intel Customer Support Technician

Re: Re:I7 12700 upgarded to I7 14700k my boot up minor problem

Paul611 — Wed, 14 Aug 2024 10:04:21 GMT

No crashes as of now but still slow boot up, after i updated the bios of my rog strix z690 to 3802my boot up is 17.7 seconds. I also try disabling the secure boot but no work. Ill try the other alternative way you advise to do later.

Re:I7 12700 upgarded to I7 14700k my boot up minor problem

AlfredoS_Intel — Fri, 16 Aug 2024 05:20:12 GMT

Hi Paul611,

Thank you for the update that you shared.

Please provide the complete Motherboard Brand and Model, so we can check if you have settings in your BIOS that you can change to achieve a faster boot up speed.

Additionally, kindly provide the model of your Solid State Drive.

Best Regards,

Alfred S

Intel® Customer Support Technician

Re: Re:I7 12700 upgarded to I7 14700k my boot up minor problem

Paul611 — Fri, 16 Aug 2024 11:25:31 GMT

Asus Rog Strix Z690A Gaming Wifi D4, NVME XPG Gammix S70 Blade Gen4, Trident Z Neo 16gb x4 3600mhz cl16

Re:I7 12700 upgarded to I7 14700k my boot up minor problem

AlfredoS_Intel — Sun, 18 Aug 2024 01:47:23 GMT

Hi Paul611,

Thank you for the detailed response and information that you provided.

After checking the manual, please try to disable Ipv4/Ipv6 PXE Support. It is on page 66 of this manual.

Ensure that your SSDs has the latest firmware.

We will wait for your feedback regarding our suggestions.

Best Regards,

Alfred S

Intel® Customer Support Technician

Re: Re:I7 12700 upgarded to I7 14700k my boot up minor problem

Paul611 — Sun, 18 Aug 2024 17:14:28 GMT

Networt stack are currently disable including Ipv4/Ipv6 PXE and for my nvme ssd, all firmware are up to date.

Re:I7 12700 upgarded to I7 14700k my boot up minor problem

AlfredoS_Intel — Mon, 26 Aug 2024 02:04:49 GMT

Hi Paul611,

Thank you for providing that information.

We will continue checking this and the information that provided is invaluable to us.

Please allow us some time to check on this. We hope for your understanding regarding this

Best Regards,

Alfred S

Intel® Customer Support

Re:I7 12700 upgarded to I7 14700k my boot up minor problem

AlfredoS_Intel — Mon, 26 Aug 2024 02:12:29 GMT

Hi Paul611,

We are already in the preliminary stages of investigating your concern.

We are missing one vital information that will help us come up with more suggestions regarding your problem.

It would really help us if we can get more information about your system. Please download and run our Intel® System Support Utility from this page. To run it, please press "Scan". After the scan is finished, click next and there will be a save button, giving you an option to save the logs to a text file, please do so and attach the file on your reply. You can refer to How to get the Intel® System Support Utility Logs on Windows* for instructions.

Best Regards,

Alfred S

Intel Customer Support Technician

Re: Re:I7 12700 upgarded to I7 14700k my boot up minor problem

Paul611 — Fri, 30 Aug 2024 12:20:57 GMT

I already sent the SSU!

Re: Re:I7 12700 upgarded to I7 14700k my boot up minor problem

Paul611 — Fri, 30 Aug 2024 12:26:57 GMT

Support Request # 06308388 thats where i attached the ssu file.
My boot up still at 17.9 seconds

Re:I7 12700 upgarded to I7 14700k my boot up minor problem

AlfredoS_Intel — Wed, 04 Sep 2024 01:32:15 GMT

Hi Paul611,

Thank you for confirming that you have already sent the SSU logs.

We will continue checking this and the information that provided is invaluable to us. While we are checking this, please update us if you are not experiencing crashing still.

Please allow us some time to check on this. We hope for your understanding regarding this

Best Regards,

Alfred S

Intel® Customer Support

Re:I7 12700 upgarded to I7 14700k my boot up minor problem

AlfredoS_Intel — Wed, 04 Sep 2024 02:14:19 GMT

Hi Paul611,

We have already begun investigating your concern, and a few questions came to mind that will help us progress the investigation.

Kindly answer the following:

1. We noticed that you have three drives according to the SSU logs. Which one is the boot drive? Is it the XPG GAMMIX S70 BLADE?

Looking forward to your response.

Best Regards,

Alfred S

Intel® Customer Support Technician