topic Re: Crashing during game play i7-13700F in Mobile and Desktop Processors

Crashing during game play i7-13700F

Mk3ant — Sat, 24 Aug 2024 02:00:43 GMT

4 out of 5 games will cause my computer to freeze or restart at random times when the application is opened.

Processor
Brand String 13th Gen Intel(R) Core(TM) 17-13700F
Family RaptorLake
Model S
Physical CPU P-Cores 8
Logical CPU P-Cores 16
Physical CPU E-Cores 8
Logical CPU E-Cores 8
Possible Turbo Bins O
Turbo Overclockable Falte
Feature Flags EIST. TM2 PCID. ZAPIC FPU, VME PSE MSR PAE
MCE APIC, MTRA PAT
PSE-36 ACPL 55. HTI, TM
Instructions TSC MMX, SSE SSE2 SSES
SSSER SSE4.1. SSE4.2, AVX
Intel® Turbo Boost Max True
Intel Speed Shift True
Microcode Update 0x118
Hybrid Core Architecture Yes
AVX/AVX2 instructions Yes
AVX512 instructions No
Undervolt Protection Yes

Graphics
Name NVIDIA GeForce RTX 4080
RAM 4.00 GB
DAC Type Integrated RAMDAC
Driver Version 31.0.15.5222
Driver Date 2024-04-11
Memory
BIOS
Total Installed Memory 16.00 GB
Barnk Label BANK 2
Device Locator DIMM2
Default Speed 4400 MT/s Capacity 8.00 GB
Manufacturer Kingston
Bank Label BANK 1
Device Locator DIMM1
Default Speed 4400 MT/s Capacity 8.00 GB
Manufacturer Kingston
Manufacturer American Megatrends Inc.
Version: R01-A3
Release Date 2023-12-05

Motherboard
Manufacturer Acer
XTU
Model Predator FC15-650
Version 1.0

Re: Crashing during game play i7-13700F

Senkuchan — Thu, 21 Nov 2024 22:40:26 GMT

What games having this issue and have you tried updating the bios of your computer? Because this issue might be related to the instability issue of the processor. Check this link for the latest update regarding instability: https://community.intel.com/t5/Processors/Intel-Core-13th-and-14th-Gen-Desktop-Instability-Root-Cause/m-p/1633442

Re: Crashing during game play i7-13700F

pressed_for_time — Fri, 22 Nov 2024 00:45:10 GMT

The Acer Predator FC15-650 is a prebuilt desktop PC so you should seek support from Acer. There is an Acer product community for Acer desktops which may be able to help on this issue, this can be found here .

Re: Crashing during game play i7-13700F

Mk3ant — Sat, 30 Nov 2024 22:45:05 GMT

Sent it in to acer, unable to be fix so they are replacing it. Thanks for the help!