https://community.intel.com/t5/Mobile-and-Desktop-Processors/RMA-14900k/m-p/1647456#M79124 <P><SPAN style="font-family: tahoma; font-size: 16px;">Hello&nbsp;</SPAN><STRONG style="font-family: tahoma; font-size: 16px;">Zerry_Computers,</STRONG></P><P><SPAN style="font-family: tahoma; font-size: 16px;">&nbsp;</SPAN></P><P><SPAN style="font-family: tahoma; font-size: 16px;">Thank you for reaching out regarding your warranty claim for the tray processor. I understand your concerns about the denial from your distributor.</SPAN></P><P><BR /></P><P><SPAN style="font-family: tahoma; font-size: 16px;">I have sent a message to your active email address with detailed information regarding warranty policy for this unit. Please check it for clarification on how we handle such claims, including the specifics about physical damage and minor scratches.</SPAN></P><P><SPAN style="font-family: tahoma; font-size: 16px;">&nbsp;</SPAN></P><P><SPAN style="font-family: tahoma; font-size: 16px;">Best regards,&nbsp;</SPAN></P><P><SPAN style="font-family: tahoma; font-size: 16px;">&nbsp;</SPAN></P><P><SPAN style="font-family: tahoma; font-size: 16px;">Randy T.&nbsp;</SPAN></P><P><SPAN style="font-family: tahoma; font-size: 16px;">Intel Customer Support Technician&nbsp;</SPAN></P><BR /> Thu, 05 Dec 2024 05:00:05 GMT RandyT_Intel 2024-12-05T05:00:05Z https://community.intel.com/t5/Mobile-and-Desktop-Processors/RMA-14900k/m-p/1629769#M77506 <P>I have a Tray Prozessor which is degenerated but my distributor denies me Warrenty because i "damaged the CPU" physically. Pictures are attached.<BR /><BR />Can they deny my claim, because of some minor scratches?<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1725872627374.jpg" style="width: 999px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/58735i2646B5FE545F8CA4/image-size/large/is-moderation-mode/true?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="1725872627374.jpg" alt="1725872627374.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1725872627377.jpg" style="width: 999px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/58733iE1B3B49520D979AF/image-size/large/is-moderation-mode/true?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="1725872627377.jpg" alt="1725872627377.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1725872627379.jpg" style="width: 999px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/58734i094815D9EA0A6E2D/image-size/large/is-moderation-mode/true?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="1725872627379.jpg" alt="1725872627379.jpg" /></span></P> Mon, 09 Sep 2024 09:38:32 GMT https://community.intel.com/t5/Mobile-and-Desktop-Processors/RMA-14900k/m-p/1629769#M77506 Zerry_Computers 2024-09-09T09:38:32Z https://community.intel.com/t5/Mobile-and-Desktop-Processors/RMA-14900k/m-p/1647456#M79124 <P><SPAN style="font-family: tahoma; font-size: 16px;">Hello&nbsp;</SPAN><STRONG style="font-family: tahoma; font-size: 16px;">Zerry_Computers,</STRONG></P><P><SPAN style="font-family: tahoma; font-size: 16px;">&nbsp;</SPAN></P><P><SPAN style="font-family: tahoma; font-size: 16px;">Thank you for reaching out regarding your warranty claim for the tray processor. I understand your concerns about the denial from your distributor.</SPAN></P><P><BR /></P><P><SPAN style="font-family: tahoma; font-size: 16px;">I have sent a message to your active email address with detailed information regarding warranty policy for this unit. Please check it for clarification on how we handle such claims, including the specifics about physical damage and minor scratches.</SPAN></P><P><SPAN style="font-family: tahoma; font-size: 16px;">&nbsp;</SPAN></P><P><SPAN style="font-family: tahoma; font-size: 16px;">Best regards,&nbsp;</SPAN></P><P><SPAN style="font-family: tahoma; font-size: 16px;">&nbsp;</SPAN></P><P><SPAN style="font-family: tahoma; font-size: 16px;">Randy T.&nbsp;</SPAN></P><P><SPAN style="font-family: tahoma; font-size: 16px;">Intel Customer Support Technician&nbsp;</SPAN></P><BR /> Thu, 05 Dec 2024 05:00:05 GMT https://community.intel.com/t5/Mobile-and-Desktop-Processors/RMA-14900k/m-p/1647456#M79124 RandyT_Intel 2024-12-05T05:00:05Z