topic Re: i9-13900KF game crashes (Core Ratio) issue in Mobile and Desktop Processors

i9-13900KF game crashes (Core Ratio) issue

NastyCypher — Thu, 19 Oct 2023 01:25:41 GMT

Games crash with Exception Access Violation. (With no XMP file or multi threading)

I’ve done some research and found out that many people are having the same issue and when they lower down the p-core ratio from 55x to 54x (or below), crashes stop.

Only lowering down the core ratio that can temporarily solve it.

I want to know that if it’s a major defect of i9 series and why lowering down the ratio will help.
Is it a temperature issue?

For your reference:

1. https://www.overclock.net/threads/i9-13900k-crashes-in-some-games.1807106/

2. https://www.reddit.com/r/buildapc/s/YpIqLwqlKF

Re: i9-13900KF game crashes (Core Ratio) issue

sibidharan — Thu, 19 Oct 2023 06:16:58 GMT

In your BIOS, Turn of all your P-cores and run only with E-cores, magically nothing will crash!

If this works for you, then its a faulty i9. We are all victims of faulty i9.

Re: i9-13900KF game crashes (Core Ratio) issue

NastyCypher — Thu, 19 Oct 2023 07:29:38 GMT

Do Intel know that their products have serious defect?
Why is there no any official announcement about it?
What should I do now?
RMA? How do I explain this problem to them?

Re: i9-13900KF game crashes (Core Ratio) issue

sibidharan — Thu, 19 Oct 2023 07:40:55 GMT

I remember random crashes since the day I bought this computer, it has 128 GB RAM with i9 13900k. When I started having these crashes, I doubted my linux kernel. I tried to change different kernels, all crashed, they didn’t even boot via Live USB. I thought something is terribly wrong, everyone from intel community said its bad RAM, thats what they say first. Thats what everyone says first. Because it may be the easy thing to blame on, a faulty RAM. But thats not the reality. Even though RAM can go faulty, RAM does not throw General Protection Fault, only device capable of doing that is the processor.

The type of Access Violation you are saying is a type of General Protection Fault the processor throws when something bad with the CPU happens or when someone tries to hack your CPU. Here its not a hack.

You are getting Access Violation because the processor is trying to access blocks of memory thinking it has opcodes in it or some other data which seems corrupted (because of faulty core), and the access violation in windows, permission violation in linux (my case) is thrown - but its thrown by the processor, not by the OS.

Read more about GPF:
https://en.m.wikipedia.org/wiki/General_protection_fault

So its the processor, not the RAM; and the intel guys are saying they are still investigating.

Re: i9-13900KF game crashes (Core Ratio) issue

NastyCypher — Thu, 19 Oct 2023 09:04:41 GMT

I heard that some RMA request may get rejected.
May I know why and how could I “convince” them to perform a RMA task for me?
My colleague said that intel definitely won’t admit that there’s a number of products being faulty cause otherwise they will be on news…

Also, when I asked my friend about this problem, he persisted that it’s a temperature issue. He said, If the core temperature is over 100℃, it will trigger a protection to shutdown the applications.
Because i9 is a powerful CPU, during the process of game like Cyberpunk with full RT and DLSS, the temp will go up to 100℃ inevitably, whatever cooling system you have.
And because of that, Intel might claim that it’s an optimization problem of games/Windows, instead of faulty core, which lead to rejection of RMA.

Re: i9-13900KF game crashes (Core Ratio) issue

sibidharan — Thu, 19 Oct 2023 09:17:06 GMT

Did you monitor your CPU temperatures? If not, try to do that to eliminate this.

Re: i9-13900KF game crashes (Core Ratio) issue

sibidharan — Thu, 19 Oct 2023 21:12:01 GMT

I just changed to 14th gen 19-14900K and all issues are magically gone. The server is booting up butter smooth and no panics anywhere, no lockups anywhere!!

Its the bloody i9-13900K, everyone (or a subset) who bought this is silently suffering.

Please change the CPU. Thats the only solution.

Re: i9-13900KF game crashes (Core Ratio) issue

Azmal — Wed, 27 Mar 2024 19:40:39 GMT

I've experienced random crashes ever since I purchased it. Despite having replaced the RAM, CPU cooler, Windows, and even the SSD previously, my suspicions about the processor were minimal.

Thank you for you comment I am now going to claim Warranty.

Re: i9-13900KF game crashes (Core Ratio) issue

FrostyDark — Wed, 17 Jul 2024 07:08:18 GMT

I spent so much on this CPU, really disappointing its defective -_-

Thought with a top CPU, i'd avoid these issues

Re: i9-13900KF game crashes (Core Ratio) issue

NastyCypher — Thu, 18 Jul 2024 02:38:26 GMT

Try update your BIOS firmware.

https://www.theverge.com/2024/5/8/24152383/intel-motherboard-manufacturer-i9-stability-bios-update-baseline-profile-default

Re: i9-13900KF game crashes (Core Ratio) issue

Azmal — Fri, 26 Jul 2024 21:45:58 GMT

I got 13900k when it came out! End of 22!!
Suffered almost more than a year! Finally claimed warranty and got the chance of getting the latest processor 14900k
Random crashes still continued and last month my processor completely went blue on me! And I got another replacement 14900K and this time with the motherboard as well, Technician suspected motherboard might be the one killing processor "Asus Rog strix z690 F"
I replaced it with MSI MPG Z790 CARBON MAX (Wi-Fi 7)
Previously I replaced cooler and Powersupply as well.
Now with 14900K and MSI my system still randomly crashes on me.
It's been almost 3 years since I upgraded from my stable Core i7 7thGen.
Still suffering and living with my misery.Don't even know what to do next!
Intel just lost one of their fanboy.
Note:- I am a Digital Sculptor and a 3D Character artist. And my 7th gen core i7 never crashes on me lime that.

Re: i9-13900KF game crashes (Core Ratio) issue

Exolon — Sat, 04 Jan 2025 14:39:51 GMT

Try decreasing your performance core ratio this is working for me its happening to me i thought it might be ram but no i was so frustrated i wasnt able to play rdr2 now that i got a refund and found this i m regreting. Normally it shows 57x but marvel rivals notified me to decrease it by two so i did it to 55x now it works very well but i dont really know whats the problem why do we hv to decrease it in order to play games!!!!

Re: i9-13900KF game crashes (Core Ratio) issue

NastyCypher — Mon, 06 Jan 2025 03:29:13 GMT

Bro, intel has announced that there’s a major defect on 13th gen and nothing we can do with it. Just update your BIOS firmware to 0x12b and limit the boost clock to reduce the temperature.
And next time, don’t buy intel products.