topic Re:processor core i7 13700k, temperatures are above 90 in Mobile and Desktop Processors

processor core i7 13700k, temperatures are above 90

Ayman_muslat — Wed, 18 Sep 2024 22:41:49 GMT

**bleep** the Intel processors, I have a processor core i7 13700k, temperatures are above 90 no matter how the game is 100 degrees Celsius and on the desktop 70 degrees Celsius, I replaced the cooling and cooling paste and installed a grizzly thermal thermal metal frame and a 360-gauge water cooler, and the heat is still high. My stupid friend told me that I would regret it if I bought an Intel processor and he was right **bleep** Intel processors it seems that I spent a lot of money on cooling the processor enough to buy an AND processor and a motherboard

Re:processor core i7 13700k, temperatures are above 90

JeanetteC_Intel — Mon, 23 Dec 2024 06:31:00 GMT

Hello Ayman_muslat,

Thank you for posting in Intel Communities.

I'd like to know more about your system details to fully isolate the issue and be able to provide an appropriate fix. Please help share the following details below:

1) Is this an out of the box issue or has it worked before it started getting high temperature?

2) What application(s) are running when you get the high temperature?

3) What application/tool is used to monitor the CPU temperature?

4) If you may, I would like you to download and share the log files and screenshot of the results of the following diagnostic tools, so I can further check:

1. Intel® System Support Utility (SSU). Please download the Intel® System Support Utility for Windows* software. When the download is complete, launch SSU.exe.
- Scan: Check the box Everything.
- Click Scan.
- Review: When finished scanning, click Next.
- Click Save (.txt). Attach the SSU log file as you reply.

2. Intel® Processor Diagnostic Tool (IPDT). Please provide the actual screen shot of the result (whole page) and the log notes. (Click File > View results file (it will open a notepad) > file then save as (by default file name is TESTRESULTS.TXT)).

3. Run the CPU Stress Test for 5 minutes using Intel® Extreme Tuning Utility (Intel® XTU). Kindly provide the screen shot while test is ongoing (about 3 minutes) and after the test is finished. Please make sure the whole page is seen including the graphs.

I will wait for your reply.

Best regards,

JeanetteC.

Intel® Customer Support Technician

Re:processor core i7 13700k, temperatures are above 90

JeanetteC_Intel — Fri, 27 Dec 2024 10:58:41 GMT

Hello Ayman_muslat,

Good day!

I am waiting for an update regarding the details I requested to further check this issue. Kindly let me know about this information so I can identify the next steps that need to be taken to solve this issue.

I will wait for your reply.

Best regards,

JeanetteC.

Intel® Customer Support Technician

Re: Re:processor core i7 13700k, temperatures are above 90

Ayman_muslat — Sat, 28 Dec 2024 01:56:38 GMT

Hello JeanetteC,

Thank you for following up on my issue. Honestly, I decided to get rid of the Intel Core i7-13700K processor along with the motherboard and threw them in the trash due to the high temperature problem that I couldn’t resolve, despite investing heavily in cooling systems and thermal paste.

I purchased a Ryzen 7 9800X3D processor with a new motherboard, and I’m now very satisfied with the performance and temperatures. The Ryzen processor has proven to be a much better option, maintaining low temperatures even under heavy workloads.

I realize now that I made a mistake by not listening to my friends, who warned me against buying Intel processors and described them as “ovens” because of their high heat. Unfortunately, they were right.

Thank you for your assistance, but I’m happy with my switch to Ryzen, and I consider it the best decision I’ve made to improve my experience.

Best regards,
Ayman Muslat

Re:processor core i7 13700k, temperatures are above 90

VonM_Intel — Tue, 07 Jan 2025 07:51:48 GMT

Hello Ayman_muslat,

It is saddening to know about your decision, however, we respect our customers opinion and decision.

Your feedback, positive or negative is valuable to us, as it will keep us with our goal of continuously improving our products and services. I will proceed in closing this thread now.

Sincerely,

Von M.

Intel® Customer Support Technician