topic Re:Error 0x80070643 al instalar Intel Extreme Utility in Mobile and Desktop Processors

Error 0x80070643 al instalar Intel Extreme Utility

Chinosaurio — Thu, 09 Jan 2025 20:11:28 GMT

Hola, estoy intentando instalar Intel Extreme Utility, pero cuando se está instalando me sale el siguiente mensaje:

Los componentes básicos de mi sistema son los siguientes:

¿Alguien podría ayudarme?

Necesito instalar Intel Extreme Utility para reducir el "multiplicador de núcleo de rendimiento" porque experimento bajones de FPS cuando juego al shooter Delta Force y el soporte me ha recomendado realizar esa tarea para subsanarlo.

Adjunto pantallazo:

Cualquier ayuda será bienvenida, muchas gracias de antemano

Re:Error 0x80070643 al instalar Intel Extreme Utility

VonM_Intel — Mon, 13 Jan 2025 04:27:34 GMT

Hi, Chinosaurio.

Thank you for posting in our Community.

Por favor, ten en cuenta que solo puedo apoyarte en inglés. He utilizado una herramienta de traducción web para traducir esta respuesta, por lo tanto, puede haber alguna traducción inexacta.

I understand that you're experiencing issues installing Intel Extreme Utility. Let's work together to resolve this error so you can adjust the "performance core multiplier" as recommended. The error message you shared is likely to appear right after an installation error indicating Attempted to install on an unsupported platform. A Setup Fail error message might show up when trying to install the latest version of Intel® XTU.

Follow the steps below to resolve the issue:

Make sure your processor is supported by Intel® XTU and is showing in up in the This download is valid for the product listed below section on the download center page.
Find the right version of Intel® XTU that supports your processor, and download it. Example: A system with an i5-13600K processor will require the installation of the latest Intel® XTU version 7.x. When attempting to install Intel® XTU 10.x version on the same system, an error will occur (as indicated above).

Intel® XTU should install without issues if you have aligned the version number to the supported processor. You can refer to this article to resolve the issue: Error: "Setup Failed" in Intel® Extreme Tuning Utility (Intel® XTU)

Have a nice day!

Best regards,

Von M.

Intel Customer Support Technician

Re: Error 0x80070643 al instalar Intel Extreme Utility

Chinosaurio — Mon, 13 Jan 2025 11:18:14 GMT

Buenas tardes, muchas gracias por su respuesta.

Me he asegurado que el producto sea compatible, pues mi procesador sale en la lista:

Pero como he comentado, me sale el error

¿Pueden ayudarme?

Muchas gracias

Re:Error 0x80070643 al instalar Intel Extreme Utility

VonM_Intel — Wed, 15 Jan 2025 06:46:09 GMT

Hi, Chinosaurio.

Por favor, ten en cuenta que solo puedo apoyarte en inglés. He utilizado una herramienta de traducción web para traducir esta respuesta, por lo tanto, puede haber alguna traducción inexacta.

I appreciate you confirming that your processor is listed as compatible. However, I understand that you are still encountering an error.

Could you please share the versions of Intel® XTU that you downloaded? This will help me determine if there are any compatibility issues.

Please note that it is recommended to use the latest version of Intel® XTU for enhanced features and to avoid profile incompatibility. Users with older versions of Intel® XTU profiles (7.9 and older) may experience incompatibility.

Have a nice day!

Best regards,

Von M.

Intel Customer Support Technician

Re:Error 0x80070643 al instalar Intel Extreme Utility

VonM_Intel — Fri, 17 Jan 2025 04:37:16 GMT

Hi, Chinosaurio.

Have you had a chance to review my previous response? Please let us know if you require any further assistance. I'm here to help.

Have a nice day!

Best regards,

Von M.

Intel Customer Support Technician

Re:Error 0x80070643 al instalar Intel Extreme Utility

VonM_Intel — Thu, 23 Jan 2025 03:12:53 GMT

Hi, Chinosaurio.

I have not heard back from you, I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Von M.

Intel Customer Support Technician