topic Re: Intel Chipset Driver_10.1.19899.8597 install failed in Mobile and Desktop Processors

Intel Chipset Driver_10.1.19899.8597 install failed

Alligator — Tue, 21 Jan 2025 17:54:57 GMT

Motherboard: B760-P WiFi DDR4(MS-7D98)
Bios Version: 1.D0
Video Card: Palit GTX 4070Ti
PSU: DEEPCOOL PK750D [R-PK750D-FA0B-EU]
CPU: Intel® Core™ i5-13500 Processor
RAM: ADATA XPG GAMMIX D10 [AX4U360016G18I-DB10] 32 ГБ
(SSD& HDD) /Storage SSD&HDD: ADATA XPG GAMMIX S11 Pro [AGAMMIXS11P-1TT-C]
CPU COOLER: ID-COOLING SE-224-XTS [SE-224-XTS]
Operating System: Microsoft Windows 11 Professional 64bit

For a long time, I can't install the chipset driver. Strange error. I downloaded the installer from the official MSI website. The current chipset version is 10.1.19376.8374. Version 10.1.196.... was available for many months, it had the same error, I was waiting for a newer one, I thought it would help. Now a newer one has come out and the result is the same. Help me install the driver.

Re: Intel Chipset Driver_10.1.19899.8597 install failed

pressed_for_time — Tue, 21 Jan 2025 19:14:30 GMT

The error message says "The feature you are trying to use is on a network resource that is unavailable" and refers to the installer file for the Intel chipset driver - SetupChipsetx64.msi - which cannot be found. A choice of two folders in C:\Program Data\Package Cache is offered. I take it selecting either of these folders does not result in any progress.

I have the Intel chipset driver installed on my system, this is an ASUS motherboard so the version number is different.

If I search for SetupChipsetx64.msi using a Terminal (Admin) window in Windows 11 it finds two locations - C:\Program Data\Package Cache and C:\Users\All Users\Package Cache (see screenshot below)

So the question is (1) is there a SetupChipsetx64.msi on your system and (2) if there is one is it in a location other than C:\Program Data\Package Cache and will setting that as the folder to be browsed enable the driver to be installed.

Re: Intel Chipset Driver_10.1.19899.8597 install failed

Alligator — Tue, 21 Jan 2025 20:00:24 GMT

Hello, this file was not found. C:\>dir SetupChipsetx64.msi /s The volume in device C does not have a label. Volume serial number: ***** File not found. (C:\>dir SetupChipsetx64 /s - the same)

I tried to install Intel® Driver & Support Assistant - only 3 drivers, WiFi, BT and an Intel video card were available. I updated the first two, but the chipset was not offered there. If I go to the folders on the screenshot, one is empty in the second driver installer, if I run it and start the installation, it just leads to - "unknown error".

C:\ProgramData\Package Cache\{7CE5A9A7-AD6E-4F64-9D53-E3B6F741B979}v10.1.19899.8597 - image

Re: Intel Chipset Driver_10.1.19899.8597 install failed

Alligator — Tue, 21 Jan 2025 20:03:28 GMT

If I select a file from the 2 directories that appear (see the screenshot) then this is the error in the end

Re: Intel Chipset Driver_10.1.19899.8597 install failed

Alligator — Tue, 21 Jan 2025 20:12:18 GMT

I understood. I searched incorrectly. I had to turn to the search until I closed the installer. While it is hanging with the folder selection window, these folders are created. If you close the window, the folders are deleted. In this form, I find 2 ways where the files are stored. I tried to add a file from both the first and second paths, and both result in an error.

1) C:\ProgramData\Package Cache\{7CE5A9A7-AD6E-4F64-9D53-E3B6F741B979}v10.1.19899.8597

2) C:\Users\All Users\Package Cache\{7CE5A9A7-AD6E-4F64-9D53-E3B6F741B979}v10.1.19899.8597

Re: Intel Chipset Driver_10.1.19899.8597 install failed

pressed_for_time — Tue, 21 Jan 2025 20:39:24 GMT

This seems to be a Windows Installer issue. Under Services in the Control Panel there should be an entry for Windows Installer. This is set to Startup Type: Manual. If you right click this it should have an option to Start it. Could you trying starting this Service first and then trying the install again.

Re: Intel Chipset Driver_10.1.19899.8597 install failed

Alligator — Tue, 21 Jan 2025 20:53:26 GMT

I found the Windows Installer service in the "Standard" section, it was running. I clicked stop and then "Run" appeared in the context menu - I started it, the error did not go away.

Re: Intel Chipset Driver_10.1.19899.8597 install failed

pressed_for_time — Tue, 21 Jan 2025 21:00:20 GMT

The issue then is the original error message "The feature you are trying to use is on a network resource that is unavailable" and I note that seem to be a lot of sources on the Internet that claim to have the answer to this. Maybe pursuing one of those is the best option here.

Re: Intel Chipset Driver_10.1.19899.8597 install failed

gioni666 — Sat, 22 Feb 2025 09:15:38 GMT

Just find and install previous driver(10.1.19376.8374) from here:

https://www.station-drivers.com/index.php/en-us/component/remository/Drivers/Intel/Chipset-Device-Software/Serie-10.0.x--and--10.1.1.x/Intel-Chipset-Device-Software-Version-10.1.19376.8374-WHQL/lang,en-us/

and then update to the latest from here:

https://www.intel.com/content/www/us/en/search.html?ws=text#sort=relevancy&layout=table&f:@operatingsystem_en=[Windows%2011*]&f:@tabfilter=[Downloads]&f:@stm_10385_en=[Chipsets]

I just solved the same problem.

i5-12600K 3.70 GHz

MSI PRO Z690-A WIFI

32gb ram ddr5

Windows 11 pro 64bit

Re: Intel Chipset Driver_10.1.19899.8597 install failed

来是风流 — Sat, 14 Jun 2025 17:27:23 GMT

https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d Click this link, download and run the program, select "Uninstall" to find and remove the old Intel Chipset Driver, then you can install the new driver normally; with AI's help, I finally resolved this issue that had troubled me.