topic Random reboots on windows 11 (not in safe mode) in Mobile and Desktop Processors

Random reboots on windows 11 (not in safe mode)

neto333 — Mon, 17 Feb 2025 03:28:23 GMT

Hello, a few days ago i have been experiencing some random reboots within the first 2 or 3 minuts after load, some times is as bad that i cant even log in windows. I already tried to change my psu, ram and reinstalled windows. The weird thing is that im not having this reboots (as far as i have tested) running windows on safe mode.

CPU: i7 14700K

Motherboard: Z790 AORUS ELITE AX rev 1.x

Motherboard BIOS FLb (last bios avaible(

RAM: Corsair Vengeance RGB DDR5 RAM 32GB (2x16GB) 6000MHz CL30 AMD Expo iCUE

PSU: Corsair RMx Series RM850x 850W black 127V

Operating System & Version: Windows 11

Im attaching the errors that im getting on event viewer

https://imgur.com/a/GC2DUU7
https://imgur.com/a/qbKIVUW

Re:Random reboots on windows 11 (not in safe mode)

ArielP_Intel — Fri, 21 Feb 2025 07:24:22 GMT

Hello neto333,

Thank you for reaching out to us! I'm truly sorry to hear that you're experiencing random reboots. I understand that you have already performed some troubleshooting. No worries, I'll be guiding you all throughout the process.

To better assist you more effectively, please answer the following questions:

Was your system functioning properly before the issue occurred?
Are there any signs of overheating?
Have you updated both your Windows operating system and drivers?

Additionally, I would like to share an article we have online for your review. Kindly see the link below:

Troubleshooting Tips for Random Reboot in Systems with lntel®...

Best regards,

Ariel P.

Intel Customer Support Technician

Re:Random reboots on windows 11 (not in safe mode)

ArielP_Intel — Tue, 04 Mar 2025 23:56:52 GMT

Hello neto333,

I hope you're doing well. I'm following up if you've had the chance to review my last message. Let me know if you have any questions. Looking forward to hearing from you soon!

Best regards,

Ariel P.

Intel Customer Support Technician

Re:Random reboots on windows 11 (not in safe mode)

NormanS_Intel — Mon, 17 Mar 2025 10:37:38 GMT

Hello neto333,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Norman S.

Intel Customer Support Engineer