topic Re: Re:Access violation errors in Mobile and Desktop Processors

Access violation errors

Whissaman — Sun, 23 Feb 2025 16:49:33 GMT

Hi all, for some time now I’ve been getting access violations errors of can’t read or right to memory 0x00000000000 on multiple apps on my computer. Chrome, marvel rivals etc. I have a i9 13900k, 4080, ASUS z690 Eva edition motherboard, Corsair vengeance ram. I fear that my cpu is one of the unlucky ones that are having issues that plague the 13th and 14th gen intel CPU’s. Is there anyway to identify if the cpu is the cause of these issues? Anyone have similar problems?

Re:Access violation errors

DeancR_Intel — Tue, 25 Feb 2025 06:24:55 GMT

Hi Whissaman,

Thank you for posting in the Community.

I appreciate your efforts for providing this information. To assist you more effectively, I need to gather a bit more detail about the issue.

Have you made any recent changes to your system?

What other troubleshooting steps have you tried?

Is your BIOS updated to the latest version?

Have you overclocked the processor?

Please be aware that overclocking, including adjusting voltage or frequency beyond the processor's supported specifications, will void your warranty.

Best regards,

Dean R.

Intel Customer Support Technician

Re: Access violation errors

Whissaman — Wed, 26 Feb 2025 02:55:30 GMT

No major changes. I have updated the bios, clean installed the OS, tested each ram stick in the system separately, ensured there is no overlocking on any components, ran memory, cpu, and gpu tests, updated all software and drivers.

Re:Access violation errors

DeancR_Intel — Fri, 28 Feb 2025 06:30:14 GMT

Hi Whissaman,

I would like to inform you that your CPU might be faulty. Do you prefer to continue our communication via email?

Best regards,

Dean R.

Intel Customer Support Technician

Re: Re:Access violation errors

Whissaman — Fri, 28 Feb 2025 22:11:27 GMT

Yes, email would be easier for me

Re:Access violation errors

DeancR_Intel — Mon, 10 Mar 2025 03:41:31 GMT

Hi Whissaman,

I wanted to follow up on the previous message via email regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know.

Best regards,

Dean R.

Intel Customer Support Technician