topic Re: Re:Constant Crashes in games in Mobile and Desktop Processors

Constant Crashes in games

Suyash201 — Sat, 08 Mar 2025 00:49:57 GMT

Hello, I have purchased i7 14700K and from the day1 I have been having problems with it, earlier it used to give me error messages like video graphics memory is full. After the BIOS update those crash messages are gone but there are still constant crashes and sometimes my whole pc just restarts on its own too while I play games like Marvel Rivals, PUBG, etc. I have been digging up on net and I think my processor is the faulty one, so I think I should RMA ?

My PC specs are :-
CPU - I7 14700K
GPU - Zotac RTX 3060
Ram - 16X2 Trident z5 7200mhz
Mobo - MSI z790 Tomahawk Max wifi ddr5
PSU - 80+ Gold 850Watts Corsair RM
Cooler - Noctua NH-DH15 Chromax Black

Note- I have checked in BIOS that my settings are intel default.

Re:Constant Crashes in games

DeancR_Intel — Mon, 10 Mar 2025 06:58:34 GMT

Hi Suyash201,

Thank you for posting in the Community.

I appreciate your effort for providing these details and do you prefer to continue the communication via private email?

Best regards,

Dean R.

Intel Customer Support Technician

Re: Re:Constant Crashes in games

Suyash201 — Mon, 10 Mar 2025 08:27:29 GMT

Hello,

Yes, sure please I am ready for it.

Re: Constant Crashes in games

Suyash201 — Tue, 11 Mar 2025 20:11:14 GMT

please contact me via my email

Re:Constant Crashes in games

DeancR_Intel — Mon, 17 Mar 2025 23:09:17 GMT

Hi Suyash201,

I wanted to let you know that I've sent an email to you to address your ongoing concern. Communication has already begun, and we're working together to find a resolution.

Thank you for your patience and cooperation.

Best regards,

Dean R.

Intel Customer Support Technician

Re: Re:Constant Crashes in games

Suyash201 — Mon, 17 Mar 2025 23:36:09 GMT

Hi, I have initiated for RMA but I wanted to address this issue as I got to know that, please continue communication here itself please.

Re: Constant Crashes in games

Suyash201 — Mon, 17 Mar 2025 23:40:57 GMT

Here are the specs for my temps while my cpu is during stress test, which is definitely not normal.