topic Re: CPU/New PC Issues in Mobile and Desktop Processors

CPU/New PC Issues

Radford — Thu, 20 Mar 2025 13:05:12 GMT

I'm having issues with a newly built PC. I've taken it to two different professionals in my area, and both are unable to fix the issue with it, and recommend that I get warranty on the parts that i'm able to. How would i go about getting a replacement CPU? I know intel has a warranty on their processors, so i was wondering what the best way to go about solving my issue.

Thanks!

Re: CPU/New PC Issues

AlHill — Thu, 20 Mar 2025 14:14:21 GMT

So little information provided. And, you want to blame it on the processor.

What processor?

What memory?

What storage?

What power supply?

What motherboard and bios?

And, what is the issue you are having?

Doc (not an Intel employee or contractor)
[W10 is this generation's XP]

Re: CPU/New PC Issues

LeonWaksman — Thu, 20 Mar 2025 21:05:11 GMT

In order to get better information about your system, please download the Intel System Support Utility (SSU). Run the SSU scan (check "Everything") and save the results. The .txt file with the results please attach to your post.

Leon