topic Can I request for RMA request for warranty purposes without the original box? in Mobile and Desktop Processors

Can I request for RMA request for warranty purposes without the original box?

Mukhriz — Wed, 30 Apr 2025 08:27:57 GMT

My sister accidentally threw away all my components when I first building a new PC incl the Intel i7-14700KF box. However, I still have the original invoice/receipt as proof of purchase.

If I ever run into any issues, would I still be able to submit an RMA request for warranty purposes without the original box?

Thanks in advance.

Re:Can I request for RMA request for warranty purposes without the original box?

DhannielM_Intel — Fri, 02 May 2025 05:59:24 GMT

Hello Mukhriz,

Thank you for posting in the community. To address your inquiry, you can still submit an RMA request even if the original box for the processor is no longer available. The serial and batch numbers can be found directly on the processor itself. Please ensure you keep your invoice handy, as it may be required for future submissions. If you have any further questions or need clarification, feel free to let me know.

Best regards,

Dhanniel M.

Intel Customer Support Technician

Re:Can I request for RMA request for warranty purposes without the original box?

DhannielM_Intel — Wed, 07 May 2025 00:57:41 GMT

Hello Mukhriz,

I wanted to check if you have any additional questions and whether the information I provided has sufficiently addressed your inquiry. Please feel free to reach out if you need further clarification or have any other questions.

Best regards,

Dhanniel M.

Intel Customer Support Technician

Re: Re:Can I request for RMA request for warranty purposes without the original box?

Mukhriz — Wed, 07 May 2025 09:00:30 GMT

Hi Dhanniel,

The information you provided is sufficient and clearly addressed my concerns. I'm glad to know my CPU warranty still going steadily without issues.

Thank you.

Re:Can I request for RMA request for warranty purposes without the original box?

DhannielM_Intel — Thu, 08 May 2025 08:03:14 GMT

Hi Mukhriz,

Thank you for confirming this information. Given the circumstances, I will proceed to close this inquiry. If you need further assistance, please don't hesitate to submit a new question, as this thread will no longer be actively monitored.

Best regards,

Dhanniel M.

Intel Customer Support Technician