topic Re:Intel Extreme reporting wrong GPU memory size in Mobile and Desktop Processors

Intel Extreme reporting wrong GPU memory size

BrianMackey2025 — Wed, 04 Jun 2025 13:31:56 GMT

I have an ASrock RX6600 and the Intel extreme tuning is reporting it has 4 gig of ram on some launches and 2 gig on other, is this a known issue?

Re:Intel Extreme reporting wrong GPU memory size

ArchieD_Intel — Thu, 05 Jun 2025 01:43:06 GMT

Hi BrianMackey2025,

Thank you for reaching out to the Intel Community Forum.

Intel® Extreme Tuning Utility (Intel® XTU) may report incorrect values for non-Intel graphics cards because it is designed specifically for Intel hardware, leading to compatibility issues. It lacks support for AMD components, and its drivers may not accurately interpret data from non-Intel graphics cards. Additionally, if Intel XTU hasn't been updated for newer configurations, it might struggle with accurate reporting. For precise monitoring and tuning of non-Intel graphics cards, use software designed for hardware model.

Best regards,

Archie D.

Intel Customer Support Technician

Re:Intel Extreme reporting wrong GPU memory size

ArchieD_Intel — Tue, 10 Jun 2025 04:22:39 GMT

Hi BrianMackey2025,

I would like to ask some questions to address your concerns correctly:

Have you tried checking Intel® Extreme Tunning Utility (Intel® XTU) Is Reporting Incorrect?

Have you tried clean installing the Intel Extreme Tuning Utility?

Is this working fine before?

If you have any questions, please let me know. Thank you.

Best regards,

Archie D.

Intel Customer Support Technician

Re: Re:Intel Extreme reporting wrong GPU memory size

BrianMackey2025 — Tue, 10 Jun 2025 11:48:34 GMT

Hi Archie, this was already resolved and marked as acceepted, thank you for the reply though

Re:Intel Extreme reporting wrong GPU memory size

ArchieD_Intel — Wed, 11 Jun 2025 02:33:58 GMT

Hi BrianMackey2025,

Thank you for the updated and confirmation.

Since the thread is now solved, we will proceed to close it. Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.

Best regards,

Archie D.

Intel Customer Support Technician