topic Re: Re:Intel XTU broken in Mobile and Desktop Processors

Intel XTU broken

crazyymonke — Sun, 21 Sep 2025 04:05:33 GMT

So, I started overclocking recently and everything GPU related was fine, but with CPU I had some trouble. There weren't many tutorials out there and the ones that were out there were for undervolting/things I don't need, or they were on a different version. I saw one saying I could just change the Performance-Active Core Tuning but my whole UI was greyed out in that area. As you can see in the image, it shows the effect and that I am using a i5-13600KF. Nothing seems to work either, as if I try using Speed Optimizer it fails and when I try to apply any changes, nothing works.

Re:Intel XTU broken

JedG_Intel — Mon, 22 Sep 2025 05:40:34 GMT

Hello crazyymonke,

Thank you for posting on Intel Community Forum.

Please be informed that if the system was overclocked, including voltage/frequency beyond the processor supported specifications, your processor voids warranty. To assist you properly, kindly share the information below.

1. What motherboard do you have?

2. Have you tried overclocking directly in BIOS instead of software?

3. What power supply wattage do you have?

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I look forward to your response.

Best regards

Jed G.

Intel Customer Support Technician

Re: Re:Intel XTU broken

crazyymonke — Mon, 22 Sep 2025 20:32:44 GMT

Hello! I have an ASUS PRIME B760M-A AX6 II Motherboard, and I don't know how to overclock in the BIOS but I did enable all intel overclocking BIOS settings. My PSU wattage is 750. Anyways, the utility results file is attached.

Re:Intel XTU broken

JedG_Intel — Tue, 23 Sep 2025 06:17:40 GMT

Hello crazyymonke,

Thank you for sharing all this information.

Please be advised that in order to enable overclocking, your system must be equipped with a motherboard that supports this functionality. Unfortunately, the motherboard currently installed in your system does not offer support for overclocking.

If you are really looking forward to overclock, there are several reputable manufacturers to choose from. For Intel-based systems, we recommend selecting a motherboard from the Z-series, or from the X-series, depending on your processor. These chipsets are specifically designed to support overclocking and offer additional features that can enhance system performance and user experience.

You may find this article helpful: What Are the Hardware Requirements for Overclocking an Intel® Processor?

If you have any questions, please let me know

Best regards

Jed G.

Intel Customer Support Technician

Re:Intel XTU broken

JedG_Intel — Fri, 26 Sep 2025 05:24:18 GMT

Hi crazyymonke,

I'm checking to see if you were able to review the information I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

Re: Re:Intel XTU broken

crazyymonke — Fri, 26 Sep 2025 05:26:57 GMT

Yes, i’ve got it. Thank you

Re:Intel XTU broken

JedG_Intel — Fri, 26 Sep 2025 05:43:43 GMT

Hi crazyymonke,

Thank you for confirming. Since the initial concern was addressed, I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician