Problems with Intel Thermal Management / Framework - Computer is freezing many times

Rob69 — Tue, 16 Dec 2025 07:15:01 GMT

Hello.

I have a Notebook HP Spectre x360 with BIOS AMI F38 (8.12.22), Intel Core i7-8705G CPU @ 3.10GHz, Radeon RX VEGA M GL Graphics card, 32 GB RAM, Samsung EVO SSD and Windows 11 pro (24H2) 64 Bit

Since one of the last driver updates from HP (over Windows update) and Intel (over Intel driver and support assistant) i have the Windows error: ESIF(8.5.10103.7263) TYPE: ERROR MODULE: DPTF TIME 15011 ms in Windows event viewer.

I hope somebody may help me because the NB is freezing many times now on boot.
I tried to deinstall all Intel Intel Dynamic Platform and Thermal Framework items in Device Manager but this had only the effect That the NB go more hot now, in device manager i have unknown devices now and the error log has changed. See picture 2 and 3

From HP there are no more updates available.
But anyway maybe i can install a older Framework?

I hope somebody can help me.

topic Problems with Intel Thermal Management / Framework - Computer is freezing many times in Mobile and Desktop Processors

Problems with Intel Thermal Management / Framework - Computer is freezing many times