topic NPU driver - different version in title and different in direct page in Mobile and Desktop Processors

NPU driver - different version in title and different in direct page

spectator — Mon, 09 Mar 2026 21:52:09 GMT

Hello,

I see NPU driver available, version 32.0.100.4621. But when I open page, I see version 32.0.100.4512.

https://www.intel.com/content/www/us/en/download/794734/intel-npu-driver-windows.html

Re:NPU driver - different version in title and different in direct page

BrenzL_Intel — Tue, 10 Mar 2026 06:06:25 GMT

Hello spectator,

Please provide your Intel® SSU (System Support Utility) report so we can review your system information.

How to generate the SSU report:

Download Intel® System Support Utility for Windows*.
Launch SSU.exe after downloading.
Scan:
- Check the box “Everything.”
- Click Scan.
Review:
- When the scan completes, click Next.
Save:
- Click Save, then attach the file to your reply.

Once we receive the screenshot and your SSU report, we will proceed with further investigation.

Thank you, and we look forward to your update.

Best regards,

Brenz L.

Intel Customer Support Technician

Re: NPU driver - different version in title and different in direct page

Funkadelic — Tue, 10 Mar 2026 09:48:43 GMT

NPU driver available, version 32.0.100.4621, does not download lingers.

Intel® Driver & Support Assistant

Re: Re:NPU driver - different version in title and different in direct page

spectator — Tue, 10 Mar 2026 18:01:03 GMT

Hello,

thanks for answer, but I am not complaining about my system, but about information on your web.

Re: NPU driver - different version in title and different in direct page

spectator — Tue, 10 Mar 2026 18:06:44 GMT

Hello @BrenzL_Intel,

I see different behaviour now:

Latest one is 32.0.100.4512, so check shows me that I do not need update /I have 4514 installed/, but when I open combo, I see

4621 available.

Re:NPU driver - different version in title and different in direct page

BrenzL_Intel — Wed, 11 Mar 2026 03:30:36 GMT

Hello spectator,

Thank you for your update. At the time this message is being sent, the Intel Download Center for NPU drivers has already been resolved. The only remaining issue is that the drivers are not currently listed in descending order.

If you are still interested in installing the latest driver, please feel free to proceed. Should you encounter any issues during installation, you may provide us with an update, and we will be glad to assist you further.

We truly appreciate your time and patience regarding this matter. Since the reported concern has already been addressed, I will now proceed with closing this case.

Thank you once again for reaching out to the Intel Communities.

Best regards,

Brenz L.

Intel Customer Support Technician