Unable to submit support request

samho — Mon, 06 Apr 2026 11:46:53 GMT

I'm trying to submit a support request via https://supporttickets.intel.com for my i9 13900K CPU which is showing severe instability, and I would like to initiate support under warranty.

When I click submit, the loading spinner stays indefinitely, and the support request is not saved / submitted. I have retried across multiple browers, operating systems, and devices.

In the browser console, the errors often follow the form "內部伺服器發生錯誤\n錯誤識別碼： 1643727023-52901 (644527025)"

I already tried to clear the cache of the browser
I already tried to use different computers
I already tried to use different browser
I already tried to use different network
I already tried to use the https://www.intel.com/content/www/us/en/support/contact-us.html#support-intel-products_873:873
I have tried every possible method.
But still unable to create ticket.

Please help to create the RMA ticket ASAP, thanks

Re:Unable to submit support request

CM_Intel — Tue, 07 Apr 2026 11:57:34 GMT

Hello samho,

Thank you for reaching out to our support community. I hope you are having a nice day.

We see that you have created another support request, and we’ve shared the relevant details and next steps with you via email. Kindly check your inbox (and spam/junk folder, if needed) for the mail.

Once you’ve reviewed the email and confirmed how you would like to proceed, we will continue assisting you accordingly.

Please feel free to reply if you have any questions in the meantime.

Best regards,

Intel Customer Support Technician

topic Re:Unable to submit support request in Mobile and Desktop Processors

Unable to submit support request

Re:Unable to submit support request