topic Re:failure to scan in Mobile and Desktop Processors

failure to scan

Perry12 — Thu, 16 Apr 2026 11:10:04 GMT

hello everyone
im here to ask question about this intel failer to scan. I provided a picture whenever im trying to update my intel.
take note i have a fast internet
please help its always like this

Re:failure to scan

Nikhil_Intel — Thu, 16 Apr 2026 15:37:31 GMT

Hello Perry12,

Thank you for posting your query on the Intel Community Forum.

I sincerely apologize for the inconvenience this issue is causing and appreciate you bringing it to our attention.

To help resolve this issue, please try the troubleshooting steps outlined in the following Intel support article, which specifically addresses scan failures:

https://www.intel.com/content/www/us/en/support/articles/000102245/software.html

Please go through the steps in the guide and let us know if the issue persists afterward. We’ll be happy to assist you further based on the results.

Thank you for your patience, and we look forward to your update.

Best regards,

Nikhil

Intel Customer Support Technician

Re:failure to scan

Nikhil_Intel — Mon, 20 Apr 2026 17:36:09 GMT

Hello Perry12,

I hope you are doing well.

This is a follow-up regarding the troubleshooting steps shared earlier for the scan failure issue.

Could you please confirm if you had a chance to go through the Intel support article and try the recommended steps? Let us know if the issue still persists or if there have been any changes.

Your update will help us proceed further and assist you more effectively.

Thank you for your time and cooperation.

Best regards,

Nikhil

Intel Customer Support Technician

Re:failure to scan

Nikhil_Intel — Wed, 22 Apr 2026 13:37:04 GMT

Hello Perry12,

I hope you are doing well.

I’m writing to check if you had a chance to review the troubleshooting steps and the article shared earlier regarding the scan failure issue for reference.

As I have not received a response from you, I will be closing this inquiry for now. If you still require assistance or have any additional questions, please feel free to submit a new request, and we will be happy to assist you. Please note that this email thread will no longer be monitored.

Thank you for your understanding.

Best regards,

Nikhil

Intel Customer Support Technician