topic Problem Drivers i9 285k!!!, intel serial IO and more... in Mobile and Desktop Processors

Problem Drivers i9 285k!!!, intel serial IO and more...

ZZMidway — Fri, 22 May 2026 11:57:26 GMT

My computer is a z890 Asus Apex Maximus, i9 285k and 96gb corsair vengeance ddr5 6000mhz, corsair T710.

In Device Manager, I have an unknown device: Intel(R) Serial IO I2C Host Controller - 7F4E. I downloaded Intel_Serial_IO_V30.100.2529.2_Win10/Win11_64-bit from the ASUS website for my motherboard to update the driver, but it's not working.

I've also used ASUS Driver Hub and Intel Graphics Software for updates, and they're up to date.

I should also mention that the following programs downloaded from ASUS for my motherboard didn't do anything when I ran the installer.
Intel_PMT_Driver_V3.1.2.6_WIN11_64-bit
Intel_HID_Event_Filter_Driver_V2.2.2.10_WIN11_64-bit
Intel_GNA_Scoring_module_V3.5.0.1578_WIN11_64-bit

Thx a lot!!.

Re:Problem Drivers i9 285k!!!, intel serial IO and more...

DuranJ_Intel — Sat, 23 May 2026 00:16:45 GMT

Hi ZZMidway,

Thank you for reaching out.

Upon reviewing, I noticed that you have posted the same question through other support channels. I can see that your request has already been acknowledged and is currently being facilitated. Hence, I would like to confirm your preferred communication channel moving forward.

Please let me know if you would like to continue receiving support through this community channel, or proceed with the assistance already initiated through the web portal.

Thank you for your time, and I look forward to your response.

Best Regards,

Duran J.

Intel Customer Support Technician

Re: Re:Problem Drivers i9 285k!!!, intel serial IO and more...

ZZMidway — Sat, 23 May 2026 09:38:07 GMT

We can continue with the ticket we created and leave the forum. The thing is, when I posted on the forum, I submitted two posts, and both were banned by the bot. Thx!!

Re:Problem Drivers i9 285k!!!, intel serial IO and more...

DuranJ_Intel — Mon, 25 May 2026 16:48:24 GMT

Hi ZZMidway,

Thank you for letting me know. I tried to check the ticket you created, and I can see that it was closed since you managed to fix the issue on your end.

Since it is now resolved, we will proceed to close it. Please keep in mind that this thread will no longer be monitored by Intel.

Thank you, and I'm glad you were able to get everything sorted out!

Best Regards,

Duran J.

Intel Customer Support Technician