topic Re:Valorant in Intel HD 620 in Gaming on Intel® Processors with Intel® Graphics

Valorant in Intel HD 620

ol1vqazzzz — Wed, 01 Dec 2021 17:05:44 GMT

hello everyone.Why does valoran go to 1fps on the latest version of the HD620 driver, how to fix it?

Re:Valorant in Intel HD 620

DeividA_Intel — Thu, 02 Dec 2021 18:10:41 GMT

Hello ol1vqazzzz,

Thank you for posting on the Intel® communities.

We have created a thread where we provide updates related to this issue, please refer to this thread for information:

- https://community.intel.com/t5/Graphics/Valorant-Driver-Compatibility-Issues-UHD-620/td-p/1213635/page/6

Also, tried the following recommendations:

1. Rollback to driver 27.20.100.8476:

- https://www.intel.com/content/www/us/en/download/19344/29784/intel-graphics-windows-dch-drivers.html

2. If possible, install the game in a Solid State Drive (SSD).

Since you will be checking the thread we have created for this issue, please let me know if you agree to close this thread or if you need further assistance.

Regards,

Deivid A.

Intel Customer Support Technician

Re:Valorant in Intel HD 620

DeividA_Intel — Tue, 07 Dec 2021 00:18:42 GMT

Hello ol1vqazzzz,

Were you able to check the previous post? Please let me know if you need more assistance.

Regards,

Deivid A.

Intel Customer Support Technician

Re: Re:Valorant in Intel HD 620

ol1vqazzzz — Tue, 07 Dec 2021 18:41:44 GMT

hello, the method with the driver helped, but the var in counter strike increased, and so many thanks)

Re:Valorant in Intel HD 620

DeividA_Intel — Wed, 08 Dec 2021 15:43:02 GMT

Hello ol1vqazzzz,

I am glad to know that the driver version 27.20.100.8476 helped you with the issue.

If the issue persists or comes back, I recommend you to check the thread we created for further options.

- https://community.intel.com/t5/Graphics/Valorant-Driver-Compatibility-Issues-UHD-620/td-p/1213635/page/6

Best regards,

Deivid A.

Intel Customer Support Technician

Re:Valorant in Intel HD 620

DeividA_Intel — Thu, 09 Dec 2021 16:44:53 GMT

Hello ol1vqazzzz,

I would like to check further with your issue with counter-strike:

1. What do you mean by "var in counter-strike increased"?

2. Can you share mode details about the behavior?

3. Can you share a video or a picture of the issue?

Regards,

Deivid A.

Intel Customer Support Technician

Re:Valorant in Intel HD 620

David_G_Intel — Wed, 15 Dec 2021 17:43:09 GMT

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

David G.

Intel Customer Support Technician

Re: Re:Valorant in Intel HD 620

ol1vqazzzz — Thu, 16 Dec 2021 06:11:50 GMT

Hello,Help is no longer needed.

Re:Valorant in Intel HD 620

DeividA_Intel — Thu, 16 Dec 2021 16:05:31 GMT

Hi ol1vqazzzz,

Thanks for your response. I will proceed to close this thread. However, if you encounter this or another issue in the future, I recommend you open a new thread to get proper support.

Regards,

Deivid A.

Intel Customer Support Technician