topic Re:X plane 12 support on intel iris xe in Gaming on Intel® Processors with Intel® Graphics

X plane 12 support on intel iris xe

DIVYANSHMITT6 — Tue, 21 May 2024 16:51:28 GMT

Hey,

Saw on a thread that Intel iris and arc will support x plane 12 with beta and .5522 drivers but when I installed them I get error the memory flags for pool when starting x plane 12 and xp11 crashes on the .5522 driver

Specs:

Intel Iris Xe

Intel i7 1156g7

16 gb ram

Windows 11

Regards,

Hoping for a quick reply @Ernesto_C_Intel1 @Gabriela_Intel

Re:X plane 12 support on intel iris xe

AlfredoS_Intel — Thu, 23 May 2024 04:04:06 GMT

Hi Divyanshmitt6,

Thank you for posting in our Intel Graphics forum.

We know the anxiety of not being able to play a game that you are eager to access. We will work with you to find a solution to your concern.

It is odd that you are unable to play the game even after following the instructions listed on this article, https://www.intel.com/content/www/us/en/support/articles/000093960.html. Kindly provide the following information, so we can check this unusual behavior:

1. It would really help us if we can get more information about your system. Please download and run our Intel® System Support Utility from this page. To run it, please press "Scan". After the scan is finished, click next and there will be a save button, giving you an option to save the logs to a text file, please do so and attach the file on your reply. You can refer to How to get the Intel® System Support Utility Logs on Windows* for additional instructions.

2. To confirm, you have followed this page, https://www.x-plane.com/kb/using-x-plane-betas/ to download the beta, is that correct?

3. Kindly provide a screenshot of the error message

4. Please confirm if the beta version that you have is X-Plane 12.1.0 (Beta 3)

Best Regards,

Alfred S

Intel® Customer Support

Re:X plane 12 support on intel iris xe

AlfredoS_Intel — Thu, 30 May 2024 01:54:38 GMT

Hi Divyanshmitt6,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best Regards,

Alfred S

Intel Customer Support Technician

Re:X plane 12 support on intel iris xe

AlfredoS_Intel — Tue, 04 Jun 2024 09:09:24 GMT

Hi Divyanshmitt6,

We need to close this thread since we have not gotten a response from you: maybe because you are busy or preoccupied at the moment. We know that this is important for you to get it resolved and it is also equally important for us to give you the right solution; as much as we would like to assist you, we need to close it to attend to other customers.

We hope for your consideration and understanding on this one.

If you need any additional information, please submit a new question as this thread will no longer being monitored.

Thank you for contacting Intel® and have a great week!

Best Regards,

Alfred S

Intel Customer Support Technician