topic Re: Intel Graphics Driver keeps going to the old version in Gaming on Intel® Processors with Intel® Graphics

Intel Graphics Driver keeps going to the old version

7adhu_1 — Sun, 26 Oct 2025 11:01:24 GMT

so i keep installing my latest version of graphics card which is 7th-10th gen intel UHD graphics (this is not the exact gpu name) i have also linked down a SSU scan report for more information about my computer i hope you guys can figure out the problem. mean while in the screenshot u can see my graphics card 27.20.100.9664 which was dropped in 2021 and there is new version available i also tried DDU and removed all residual drivers but still after 1 or 2 restarts its just switches back to 27.20.100.9664 version

Re: Intel Graphics Driver keeps going to the old version

AlHill — Sun, 26 Oct 2025 11:14:25 GMT

Download and install the driver you want.

Then, immediately run the microsoft wushowhide tool (attached) to block/hide the older driver(s).

Doc (not an Intel employee or contractor)
[CoPilot is a virus]

Re: Intel Graphics Driver keeps going to the old version

7adhu_1 — Tue, 28 Oct 2025 09:57:27 GMT

can you guild me through the wushowhide tool? i opened it and it showed "show hidden updates" and "hide updates" i clicked on "show hidden updates" and there was no hidden updates there then i clicked "next" button and it closed it self then i rebooted my computer. i did this right after installing the new driver i didnt even reboot after installing the driver

Re: Intel Graphics Driver keeps going to the old version

AlHill — Tue, 28 Oct 2025 10:49:00 GMT

Click on HIDE. there you will see the updates (if any) to hide.

Doc (not an Intel employee or contractor)
[CoPilot is a virus]

Re: Intel Graphics Driver keeps going to the old version

7adhu_1 — Thu, 30 Oct 2025 12:50:58 GMT

this seemed to have fixed my problem thank you

Re: Intel Graphics Driver keeps going to the old version

7adhu_1 — Sun, 02 Nov 2025 13:43:10 GMT

it again switched back to the old version what will i do now???

Re: Intel Graphics Driver keeps going to the old version

AlHill — Sun, 02 Nov 2025 14:17:00 GMT

Did you make any update to windows, like going to 25H2?

Doc (not an Intel employee or contractor)
[CoPilot is a virus]

Re: Intel Graphics Driver keeps going to the old version

7adhu_1 — Mon, 03 Nov 2025 16:39:15 GMT

nope no update it only worked for like 2 days or sum then it switched back

Re: Intel Graphics Driver keeps going to the old version

AlHill — Mon, 03 Nov 2025 16:54:52 GMT

Well, I am at a loss. Perhaps one of the ICS staff can help.

Doc (not an Intel employee or contractor)
[CoPilot is a virus]

Re: Intel Graphics Driver keeps going to the old version

7adhu_1 — Wed, 05 Nov 2025 16:02:04 GMT

how do i contact ICS staff??

Re: Intel Graphics Driver keeps going to the old version

AlHill — Wed, 05 Nov 2025 16:03:43 GMT

They will be responding to this thread.

Doc (not an Intel employee or contractor)
[CoPilot is a virus]

Re: Intel Graphics Driver keeps going to the old version

AlHill — Thu, 06 Nov 2025 14:42:10 GMT

@intel Can you take a look at this OPs issue?

Doc (not an Intel employee or contractor)
[CoPilot is a virus]

Re: Intel Graphics Driver keeps going to the old version

7adhu_1 — Sun, 09 Nov 2025 16:11:13 GMT

When? the post is already marked as solved will they look at it again??

Re: Intel Graphics Driver keeps going to the old version

AlHill — Sun, 09 Nov 2025 16:15:12 GMT

Then, repost on a new thread.

Doc (not an Intel employee or contractor)
[CoPilot is a virus]