topic Re: Event viewer Intel(R) Platform License Manager Service error in Gaming on Intel® Processors with Intel® Graphics

Event viewer Intel(R) Platform License Manager Service error

Milan0305 — Sun, 12 Apr 2026 19:10:20 GMT

A timeout (45000 ms) has occurred while waiting for the Intel(R) Platform License Manager Service to connect. Service Control Manager 7009.

I have a problem in one of the games in rocket league. Heavycarbug, that is, the input latency changes back and forth. I don't think that's what it is, but I want to rule it out.
What could this error be, how can I fix it? What is it related to? Because I don't usually download the Intel DTT driver, because it's turned off by default in the BIOS and I don't usually download it, only the Intel MEI, chipset, Serial IO Software. Everything is the latest BIOS and my drivers too.

Re:Event viewer Intel(R) Platform License Manager Service error

JedG_Intel — Mon, 13 Apr 2026 02:06:48 GMT

Hello Milan0305,

Thank you for posting on Intel Community Forum.

To address the issue properly, please share the information below.

1. When did you first notice this Platform License Manager Service error?

2. Have you made any recent system changes?

3. Did the Rocket League input latency issues start around the same time as this error?

4. Have you noticed similar issues in other games besides Rocket League?

5. Have you tried running Rocket League with the Intel service disabled?

Additionally, to have a better understanding of your system configuration and components please generate a complete copy of the System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I look forward to your response.

Best regards

Jed G.

Intel Customer Support Technician

Re:Event viewer Intel(R) Platform License Manager Service error

JeanetteC_Intel — Sat, 18 Apr 2026 02:55:29 GMT

Hello Milan0305,

Did you have a chance to review the previous post?

Please feel free to reach out if you have any questions.

Best regards,

JeanetteC.

Intel Customer Support Technician

Re: Re:Event viewer Intel(R) Platform License Manager Service error

Milan0305 — Sat, 18 Apr 2026 18:35:32 GMT

1. I don't know.

2. Nothing.

3. I really don't know. This error occurs everytime I login to windows.

4.Yes, but I have issues with nvidia control panel as well. I think something bad with my PC completely.

5.No.

Re: Re:Event viewer Intel(R) Platform License Manager Service error

Milan0305 — Sat, 18 Apr 2026 18:35:53 GMT

No, sorry I was not at home.

Re:Event viewer Intel(R) Platform License Manager Service error

JedG_Intel — Mon, 20 Apr 2026 02:11:41 GMT

Hi Milan0305,

Thank you for sharing the requested information. Please also generate the System Support Utility report as it will help me to check your system configuration.

If you have any questions, please let me know.

Best regards

Jed G.

Intel Customer Support Technician

Re:Event viewer Intel(R) Platform License Manager Service error

JedG_Intel — Thu, 23 Apr 2026 02:15:05 GMT

Hi Milan0305,

I'm following up about the requested report logs. Kindly share this at your earliest convenience so we can investigate further.

Best regards

Jed G.

Intel Customer Support Technician

Re:Event viewer Intel(R) Platform License Manager Service error

JedG_Intel — Sun, 26 Apr 2026 20:54:03 GMT

Hello Milan0305,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician

Re: Re:Event viewer Intel(R) Platform License Manager Service error

Niccinator — Tue, 28 Apr 2026 14:52:12 GMT

we have the same issue

Re: Event viewer Intel(R) Platform License Manager Service error

Niccinator — Tue, 28 Apr 2026 15:08:48 GMT

Solution
Intel(R) Platform License Manager Service to Automatic (Delayed Start)