topic Re:Intel Rapid Storage Technology Won't install. in Rapid Storage Technology

Intel Rapid Storage Technology Won't install.

Rhaged — Sun, 21 Aug 2022 17:36:48 GMT

I recently noticed when booting on my raid screen the status of the raid is rebuild. I have had this before on a older computer and I did was run RST and rebuild it. But on this computer I don't seem to have RST. So tried installing it said it found a new driver installed. Which I'm gonna assume is Intel(R) Chipset SATA/PCIe RST Premium Controller.

I have tried removing it, and installing without rebooting and the setup fails right away. And if I remove and reboot it comes back on its own.

Logs below

https://pastebin.com/0tsspqix

https://pastebin.com/nzqcUqyz

Re:Intel Rapid Storage Technology Won't install.

Steven_Intel — Tue, 23 Aug 2022 20:28:14 GMT

Hello Rhaged,

Thank you for posting on the Intel® communities.

We would like to look into that. May I know what version of Intel® Rapid Storage Technology did you attempt to install, and where did you download it?

Best regards,

Steven G.

Intel Customer Support Technician.

Re: Intel Rapid Storage Technology Won't install.

Rhaged — Tue, 23 Aug 2022 21:12:14 GMT

Version 18.6.1.1016

https://www.intel.ca/content/www/ca/en/download/19512/intel-rapid-storage-technology-driver-installation-software-with-intel-optane-memory-10th-and-11th-gen-platforms.html

And to add to which error this is the message.

And for the current driver

Re:Intel Rapid Storage Technology Won't install.

Steven_Intel — Thu, 25 Aug 2022 16:55:11 GMT

Thank you for your response.

I am going to work on this issue. As soon as I have an update, I will let you know.

Best regards,

Steven G.

Intel Customer Support Technician.

Re:Intel Rapid Storage Technology Won't install.

Steven_Intel — Thu, 25 Aug 2022 17:17:17 GMT

In order to continue working on this, please download the Intel® SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-

Open the application and select "Everything", click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View". Click on the menu where it says "Summary" to change to "Detailed View". To save your scan, click on "Next", then "Save". Please attach the file to your reply.

Best regards,

Steven G.

Intel Customer Support Technician.

Re:Intel Rapid Storage Technology Won't install.

Steven_Intel — Tue, 30 Aug 2022 21:09:23 GMT

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

Steven G.

Intel Customer Support Technician.

Re:Intel Rapid Storage Technology Won't install.

Steven_Intel — Fri, 02 Sep 2022 21:47:27 GMT

Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.

Best regards,

Steven G.

Intel Customer Support Technician.