topic Re:Cannot install Rst in Rapid Storage Technology

Cannot install Rst

DerekChan1314 — Tue, 06 Sep 2022 02:49:56 GMT

PC:HP Elite 600G9
Window 10 21h2(64bit)
Cpu:12gen intel(R) core (tm)i7
Rst file version 19.0.0.49
Please help on this case. Thank you.

Re:Cannot install Rst

Steven_Intel — Wed, 07 Sep 2022 19:58:55 GMT

Hello DerekChan1314,

Thank you for posting on the Intel® communities.

We are going to research about this. As soon as I have an update, I will let you know.

Best regards,

Steven G.

Intel Customer Support Technician.

Re:Cannot install Rst

Steven_Intel — Wed, 07 Sep 2022 20:03:47 GMT

Hello DerekChan1314,

By any chance, have you tried installing the recommended Intel® Rapid Storage Technology driver version 19.1.0.1001 from the device manufacturer website?

HP Elite Mini 600 G9 Desktop PC: https://support.hp.com/us-en/drivers/selfservice/hp-elite-mini-600-g9-desktop-pc/2101054024

HP Elite Tower 600 G9 Desktop PC: https://support.hp.com/us-en/drivers/selfservice/hp-elite-tower-600-g9-desktop-pc/2100963609

Please let me know of the outcome.

Best regards,

Steven G.

Intel Customer Support Technician.

Re:Cannot install Rst

Steven_Intel — Mon, 12 Sep 2022 22:30:18 GMT

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

Steven G.

Intel Customer Support Technician.

Re:Cannot install Rst

Steven_Intel — Thu, 15 Sep 2022 22:17:21 GMT

Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.

Best regards,

Steven G.

Intel Customer Support Technician.