topic Re: Re:SMTP config file for Intel Optane Memory and Storage Management in Rapid Storage Technology

SMTP config file for Intel Optane Memory and Storage Management

Fortium — Fri, 26 Aug 2022 11:00:10 GMT

Where is located the configuration file for E-mail notification (SMTP Configuration)?

We need to make changes on 500 computers.

SMTP isn't configured on clients, we need to add the Sender address, SMTP host, and Recipient address.

Application is installed from Microsoft Store with powershell.

Thank you in advance

Re: SMTP config file for Intel Optane Memory and Storage Management

DeividA_Intel — Fri, 26 Aug 2022 23:04:48 GMT

Hello Fortium,

Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with the Intel® Rapid Storage Technology (Intel® RST).

Based on your request, The following command will help you to perform a test of your SMTP configurations at IIS:

PowerShell:

Send-MailMessage -SMTPServer smtp.intel.com -To something@yourdomain.com -From noreply@uniteserver.com -Subject “This is a test email” -Body “This is the body of the test email sent via PS.
Replace with your SMTP server (it can be the IP address).
Replace with the address where you want to receive the test email.
Replace with the originator email.

You should get an email if it's correctly configured.

If this is not what you needed, please let me know and provide more details about what you need.

Regards,

Deivid A.

Intel Customer Support Technician

Re:SMTP config file for Intel Optane Memory and Storage Management

DeividA_Intel — Tue, 30 Aug 2022 15:55:38 GMT

Hello Fortium,

I reviewed your post, please let me know if the issue was resolved, if not, do not hesitate, just reply back.

Regards,

Deivid A.

Intel Customer Support Technician

Re: Re:SMTP config file for Intel Optane Memory and Storage Management

Fortium — Wed, 31 Aug 2022 13:51:36 GMT

Thanks for the answer, but we misunderstood.

We want to configure SMTP Configuration (in application Intel Optane Memory and Storage Management) remotely on the client's computers. And for this reason, we need the location of the config file.

Currently clients do not have SMTP configured!

Re:SMTP config file for Intel Optane Memory and Storage Management

DeividA_Intel — Wed, 31 Aug 2022 20:12:32 GMT

Hello Fortium,

Thank you for the information provided

I will proceed to check the issue internally and post back soon with more details.

Best regards,

Deivid A.

Intel Customer Support Technician

Re:SMTP config file for Intel Optane Memory and Storage Management

DeividA_Intel — Thu, 01 Sep 2022 16:14:39 GMT

Hello Fortium,

After reviewing your request I would like to let you know that the email notification option was removed from the Intel® Optane™ Memory and Storage Management and is no longer supported.

For notification I recommend you to check the following article:

https://www.intel.com/content/www/us/en/support/articles/000057582/technologies/intel-rapid-storage-technology-intel-rst.html

Regards,

Deivid A.

Intel Customer Support Technician

Re:SMTP config file for Intel Optane Memory and Storage Management

DeividA_Intel — Mon, 05 Sep 2022 20:16:41 GMT

Hello Fortium,

After checking your thread, I would like to know if you need further assistance.

If so, please let me know.

Regards,

Deivid A.

Intel Customer Support Technician

Re:SMTP config file for Intel Optane Memory and Storage Management

DeividA_Intel — Wed, 07 Sep 2022 15:56:01 GMT

Hello Fortium,

I was checking your thread and see that we have not heard back from you.

I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread.

Regards,

Deivid A.

Intel Customer Support Technician

Re: Re:SMTP config file for Intel Optane Memory and Storage Management

Fortium — Tue, 11 Oct 2022 13:55:49 GMT

Sorry for the late reply...

How is it removed if I installed Intel Optane Memory and Storage Management today, configured the settings and got a test E-mail?

Product version: 18.1.1032.0

Driver version: 18.36.1.1016

Today we did a workaround to check the status of RAID on user PC and the results are not good. There are some failed disk drives and failed RAID arrays.

You can see how this is a problem. We can configure this by hand, but it is time consuming.

Re: Re:SMTP config file for Intel Optane Memory and Storage Management

Fortium — Thu, 13 Oct 2022 08:22:19 GMT

We found the configuration file in the location: "C:\ProgramData\Intel\RST\RstMailConfig.json".
How can we remotely save configuration for E-mail notification to be Enabled?

Is there a cmd script?

Re: Re:SMTP config file for Intel Optane Memory and Storage Management

GraniteStateColin — Sat, 12 Aug 2023 13:48:15 GMT

@Fortium, thanks for posting the location of the file. Did you ever get an answer from Intel on this? After 1 off-topic response and 1 that, as you pointed out, was just flat out wrong, I don't have a lot of confidence in their people, but maybe you found a way on your own?

Re: SMTP config file for Intel Optane Memory and Storage Management

Fortium — Wed, 16 Aug 2023 11:29:01 GMT

Unfortunately, we didn’t manage to resolve this issue.

Re: Re:SMTP config file for Intel Optane Memory and Storage Management

Jerem — Fri, 26 Dec 2025 13:52:31 GMT

Hello,

I have some issues to send the emails alerts with the intel management software Optane.

Intel corporation looks like to forget that using SMTP for sending mails need an authentication.

Where could we provide the password in the screen configuration ??

There is no field to do that.... Anywhere...

So i ask myself how your users can send emails with your app...

Some has already sent with success a mail ? So please tell me in case.

Thanks.

Jeremy