topic Re: IRST 11.7 interface crashing. in Rapid Storage Technology

IRST 11.7 interface crashing.

MSmit17 — Tue, 02 Apr 2013 21:43:03 GMT

I updated my asus mobo bios and im running irst 11.2, the bios says supports 11.2 all this under windows 7 32 bits.

Today i installed windows 7 64 bits now i wonder if i could be able to run irst 11,7?

somebody knows if the bios has to match the irst version? I tried to run 11.7 under windows 7 32 bits and the interface crashed all the time.

Re: IRST 11.7 interface crashing.

DZand — Tue, 02 Apr 2013 22:14:03 GMT

The Intel RST drivers v11.2 and v11.7 are totally different regarding their structure and their functionality.

All "conservative" Intel AHCI and RAID drivers from v8.x.x.xxxx until v11.2.x.xxxx are using just 1 driver (= SYS file) named iaStor.sys, whereas all newer Intel SATA drivers from v11.5 up to v12.5 are working with an AHCI/RAID driver named iaStorA.sys and an additional SCSCI filter driver named iaStorF.sys.

Since the development of the new RST drivers and their accompanied RST Console software is rather new, there were some earlier versions in the past with stability problems.

If your mainboard has an actual Intel chipset (5 Series or newer), I recommend to use the newest official RST drivers v12.0.0.1082 resp. the package v12.0.0.1083. According to my knowledge both are rock stable.

Advice: Before you install any new Intel RST driverpack, you should uninstall the previously used IRST software and do a reboot. This way you can prevent a lot of unnecessary problems.

Now to your question regarding the relationship between the BIOS and the SATA drivers: There is one, because the version of the Intel RAID ROM resp. EFI "SataDriver" module, which both are part of the BIOS, should match with the version of the in use IRST drivers to get the best results. Most important is this for RAID systems, where the user wants to get Win7 or Win8 installed in UEFI mode. In this case the OS Setup may not accept any of the "conservative" Intel RAID drivers using the iaStor.sys.

Re: IRST 11.7 interface crashing.

MSmit17 — Wed, 03 Apr 2013 03:34:42 GMT

Thanks for the info Fernando you know a lot congrats.

Well i have an asus p8z68 pro /gen 3 mobo with an i7 2600 2gen processor, i have the lastest asus bios which says is compatible with ISRT 11.2 released last year.

I dont know if the new IRST like 12.0 would work on my machine sadly right now intel download center is not online.

Do you think it will work? where are those 12 drivers cause intel download center only shows these being the 11.7 the latest:

https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Software+Products&ProductLine=Chipset+Software&ProductProduct=Intel%C2%AE+Rapid+Storage+Technology+%28Intel%C2%AE+RST%29&ProdId=2101&LineId=1090&FamilyId=42 Download Center

Re: IRST 11.7 interface crashing.

DZand — Wed, 03 Apr 2013 07:33:42 GMT

Antonio schrieb:

Do you think it will work? where are those 12 drivers cause intel download center only shows these being the 11.7 the latest:

Yes, I think, that they will work for your system.

You will find these v12.0 drivers dated 01/02/2013 at Intel's Download Center, if you search for "12.0.0.1083". They can be used with with AHCI and RAID systems as well.

If you should not been satisfied with these new RST driver generation using an additional SCSI driver, I recommend to reinstall the last "conventional" Intel RST driver v11.2.0.1006. Don't forget to uninstall the currently running RST software before you are going to install another RST driverpack.

Re: IRST 11.7 interface crashing.

MSmit17 — Wed, 03 Apr 2013 22:14:26 GMT

Hi Fernando

It didnt work, same assertion error:

Only 11.2 is still stable for MANY of us. rolling back..........

Re: IRST 11.7 interface crashing.

DZand — Wed, 03 Apr 2013 22:24:47 GMT

@ Antonio:

Your negative results with the v12.0.0.1082 drivers really surprised me, because I have seen a lot of reports from Z68 chipset users, who were very satisfied with them.

Nevertheless your decision is understandable: Stick with the "conventional" RST driver v11.2.0.1006, which comes without the additional SCSI filter driver.

Re: IRST 11.7 interface crashing.

MSmit17 — Wed, 03 Apr 2013 22:32:37 GMT

Well this problem is pretty old:

and yes i've heard about some people not having problem but there are others like me who have.

IMO the Intel software is still buggy.

Re: IRST 11.7 interface crashing.

DZand — Wed, 03 Apr 2013 22:57:21 GMT

Antonio schrieb:

Well this problem is pretty old:

/thread/31737 IRST 11.6 is bugged!

and yes i've heard about some people not having problem but there are others like me who have.

IMO the Intel software is still buggy.

The problems with the RST v11.6 software are wellknown, but I thought, that Intel had solved them with the RST v12 series.

By the way: Have you ever tried to install just the RST drivers without the software?

That is what I am doing.

Re: IRST 11.7 interface crashing.

MSmit17 — Thu, 04 Apr 2013 06:37:59 GMT

sure i believe i tried with version 11.7 same problem.

Re: IRST 11.7 interface crashing.

J280 — Thu, 04 Apr 2013 19:25:53 GMT

I have also had this problem since installing Windows 8 (64 Bit)

I have tried IRST versions 11.5.4.1001, 11.6.0.1030, 11.7.0.1013 and 12.0.0.1083 and they have each failed with an assertion error.

The application then returns an "Unknown Error" resulting in the IRST service failing to start.

Note in the screen capture below that the "Accelerate" button is missing.

I understand that the "Accelerate" button may not show if the SSD to be used for caching is not installed, but in my case it is and can be seen by right clicking "Computer" then "Manage" then "Disk Management".

It is shown as 59.63 GB of unallocated space, which I understand is exactly as it should be.

My motherboard is a Gigabyte GA-Z77-D3H with the latest Bios, if that information is of any help.

Any advice would be greatly appreciated.

Thanks in advance.

Jim

Re: IRST 11.7 interface crashing.

idata — Mon, 08 Apr 2013 09:50:37 GMT

On any Intel RST versions higher than 11.2 (on 11.5, 11.6, 11.7, 12.5) in case of start of the utility of a configuration the error is constant:

On the Intel RST 12.0 BSOD version in case of computer start:

BSOD 0x0000001E (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000)

I checked with Intel RAID OROM 10.5, 11.2 and 12.5.

http://forums.overclockers.ru/viewtopic.php?p=9880576# p9880576 http://forums.overclockers.ru/viewtopic.php?p=9880576# p9880576

I ask for help.

Win 7 SP1 x64 Proffessional + full hot-fix

MB ASUS P8P67 PRO Rev:3.0 BIOS 3602 Intel RST OROM v12.5.0.1815 TRIM mod

Video ASUS GTX560 Ti DirectCU II

Ram 8192MBx2 1600MHz

SB X-Fi Xtreme Gamer

SSD PX-128M5S

RAID0 2x500Gb WD RE4 WD5003ABYX

HDD Seagate ST3500418AS 500Gb

BD-RW PIONEER BDR-207D

DVD-RW/+RW LG GH22NS50

Re: IRST 11.7 interface crashing.

DArce — Tue, 09 Apr 2013 18:41:33 GMT

Could you please provide your system report generated by Intel(R) Rapid Storage Technology?

http://www.intel.com/support/chipsets/imsm/sb/CS-023487.htm http://www.intel.com/support/chipsets/imsm/sb/CS-023487.htm

And also the dxdiag report (Start menu, type dxdiag, click on save all information)

Re: IRST 11.7 interface crashing.

MSmit17 — Tue, 09 Apr 2013 18:52:26 GMT

No i cant (im not gonna install the sofware all over again in order to generate a report that Intel should be already be aware cause im not the only one), but thanks for trying to help.

Re: IRST 11.7 interface crashing.

idata — Wed, 10 Apr 2013 07:34:16 GMT

What to save the system report it is necessary to launch Intel Rapid Storage Technology user interface. And it isn't launched on versions is higher 11.2.

The report of dxdiag and the system report of version 11.2 I will lay out in the evening.

Re: IRST 11.7 interface crashing.

idata — Wed, 10 Apr 2013 15:45:44 GMT

System Report Intel Rapid Storage Technology 11.2

SystemReport.тхт

http://rghost.ru/45190460 http://rghost.ru/45190460

DxDiag report

DxDiag.txt

http://rghost.ru/45190420 http://rghost.ru/45190420

Win 7 SP1 x64 Proffessional + full hot-fix

MB ASUS P8P67 PRO Rev:3.0 BIOS 3602 Intel RST OROM v12.5.0.1815 TRIM mod

Video ASUS GTX560 Ti DirectCU II

Ram 8192MBx2 1600MHz

SB X-Fi Xtreme Gamer

SSD PX-128M5S

RAID0 2x500Gb WD RE4 WD5003ABYX

HDD Seagate ST3500418AS 500Gb

BD-RW PIONEER BDR-207D

DVD-RW/+RW LG GH22NS50

Re: IRST 11.7 interface crashing.

DArce — Wed, 10 Apr 2013 17:43:10 GMT

Telemeh,

Please post the reports directly to this support forum and not through a third party site.

Re: IRST 11.7 interface crashing.

idata — Thu, 11 Apr 2013 01:22:59 GMT

Sorry, did not understand how to attach a file to your post ...

SystemReport.txt

Системный отчет

Системная информация

Имя ОС: Microsoft Windows 7 Профессиональная

Версия ОС: 6.1.7601 Service Pack 1 7601

Системное имя: BIG

Производитель системы: System manufacturer

Модель системы: System Product Name

Процессор: GenuineIntel Intel64 Family 6 Model 42 Stepping 7 3,301 ГГц

BIOS: American Megatrends Inc., 3602

Технология хранения Intel® Rapid

Установлен комплект: 11.2.0.1006

Версия пользовательского интерфейса: 11.2.0.1006

Язык: Русский (Россия)

RAID-контроллер Intel: Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller

Число портов SATA: 6

Версия ПЗУ RAID оption: 12.5.0.1815

Версия драйвера: 11.2.0.1006

Версия ISDI: 11.2.0.1006

Информация об оборудовании

Имя: Array_0000

Емкость: 932 ГБ

Свободно: 0 ГБ

Кэш данных диска: Включено

Число томов: 1

Том-участник: RAID0

Число дисков: 2

Диск массива: WD-WMAYP2706432

Диск массива: WD-WMAYP2552833

Имя: RAID0

Состояние: Нормальное

Тип: RAID 0

Емкость: 931 ГБ

Размер полосы данных: 128 КБ

Кэш обратной записи: Включено

Системный том: Нет

Инициализирован:Да

Ошибки проверки:0

Блоки с ошибками носителя:0

Размер физического сектора: 512 байт

Размер логического сектора: 512 байт

Родительский массив: Array_0000

Число дисков: 2

Диск массива: WD-WMAYP2706432

Диск массива: WD-WMAYP2552833

Диск на порте0

Расположение порта: Внутренний

Состояние: Нормальное

Тип: Твердотельный диск

Использование: Доступен

Емкость: 119 ГБ

Серийный номер: P02240102129

Модель: PLEXTOR PX-128M5S

Микропрограмма: 1.03

Системный диск: Нет

Защита паролем:Нет

Кэш данных диска: Включено

Функция "Native Command Queuing": Да

Скорость передачи SATA: 6 Гб/с

Размер физического сектора: 4096 байт

Размер логического сектора: 512 байт

Диск на порте1

Расположение порта: Внутренний

Состояние: Нормальное

Тип: Жесткий диск

Использование: Доступен

Емкость: 466 ГБ

Серийный номер: Z2A7VW47

Модель: ST3500413AS

Микропрограмма: JC4B

Системный диск: Да

Защита паролем:Нет

Кэш данных диска: Включено

Функция "Native Command Queuing": Да

Скорость передачи SATA: 6 Гб/с

Размер физического сектора: 512 байт

Размер логического сектора: 512 байт

Диск на порте2

Расположение порта: Внутренний

Состояние: Нормальное

Тип: Жесткий диск

Использование: Диск массива

Емкость: 466 ГБ

Серийный номер: WD-WMAYP2706432

Модель: WDC WD5003ABYX-01WERA1

Микропрограмма: 01.01S02

Системный диск: Нет

Защита паролем:Нет

Кэш данных диска: Включено

Функция "Native Command Queuing": Да

Скорость передачи SATA: 3 Гб/с

Размер физического сектора: 512 байт

Размер логического сектора: 512 байт

Диск на порте3

Расположение порта: Внутренний

Состояние: Нормальное

Тип: Жесткий диск

Использование: Диск массива

Емкость: 466 ГБ

Серийный номер: WD-WMAYP2552833

Модель: WDC WD5003ABYX-01WERA1

Микропрограмма: 01.01S02

Системный диск: Нет

Защита паролем:Нет

Кэш данных диска: Включено

Функция "Native Command Queuing": Да

Скорость передачи SATA: 3 Гб/с

Размер физического сектора: 512 байт

Размер логического сектора: 512 байт

Диск на порте4

Расположение порта: Внутренний

Состояние: Нормальное

Тип: Твердотельный диск

Использование: Неизвестный

Емкость: 0 ГБ

Серийный номер:

Модель: SONY DVD RW AD-7280S

Микропрограмма: 1.60

Системный диск: Нет

Защита паролем:Нет

Кэш данных диска: Выключено

Функция "Native Command Queuing": Нет

Скорость передачи SATA: 1.5 Гб/с

Размер физического сектора: 0 байт

Размер логического сектора: 0 байт

Диск на порте5

Расположение порта: Внутренний

Состояние: Нормальное

Тип: Твердотельный диск

Использование: Неизвестный

Емкость: 0 ГБ

Серийный номер:

Модель: PIONEER BD-RW BDR-207D

Микропрограмма: 1.30

Системный диск: Нет

Защита паролем:Нет

Кэш данных диска: Выключено

Функция "Native Command Queuing": Нет

Скорость передачи SATA: 1.5 Гб/с

Размер физического сектора: 0 байт

Размер логического сектора: 0 байт

-------------------------------------------------

System Report

System Information

OS name: Microsoft Windows 7 Профессиональная

OS version: 6.1.7601 Service Pack 1 7601

System name: BIG

System manufacturer: System manufacturer

System model: System Product Name

Processor: GenuineIntel Intel64 Family 6 Model 42 Stepping 7 3,301 GHz

BIOS: American Megatrends Inc., 3602

Intel® Rapid Storage Technology

Kit installed: 11.2.0.1006

User interface version: 11.2.0.1006

Language: English (United States)

Intel RAID controller: Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller

Number of SATA ports: 6

RAID option ROM version: 12.5.0.1815

Driver version: 11.2.0.1006

ISDI version: 11.2.0.1006

Hardware Information

Name: Array_0000

Size: 932 GB

Available space: 0 GB

Disk data cache: Enabled

Number of volumes: 1

Volume member: RAID0

Number of disks: 2

Array disk: WD-WMAYP2706432

Array disk: WD-WMAYP2552833

Name: RAID0

Status: Normal

Type: RAID 0

Size: 931 GB

Data stripe size: 128 KB

Write-back cache: Enabled

System volume: No

Initialized: Yes

Verification errors found: 0

Blocks with media errors: 0

Physical sector size: 512 Bytes

Logical sector size: 512 Bytes

Parent array: Array...

Re: IRST 11.7 interface crashing.

J280 — Sat, 20 Apr 2013 00:16:00 GMT

Just tried the newly released IRST v12.5.0.1066.

No improvement, same problem as before. ("Assertion Failed" error, followed by "Unknown Error" in the software)

Is this ongoing issue caused by an unresolved bug with the software, or is it more likely to be due to a problem with my system?

Perhaps I have reached the point where I should re-install my operating system from scratch.

Maybe that is now the only way to get this software to work properly.

Any helpful advice at this point would be very welcome.

Thank you.

Jim.

Re: IRST 11.7 interface crashing.

DZand — Sat, 20 Apr 2013 11:10:37 GMT

Jim schrieb:

Just tried the newly released IRST v12.5.0.1066.

No improvement, same problem as before. ("Assertion Failed" error, followed by "Unknown Error" in the software)

Is this ongoing issue caused by an unresolved bug with the software, or is it more likely to be due to a problem with my system?.

Since there are only a very few users, who have reported about problems with the v12 RST software, I suspect, that you got a mismatch of some registry entries. This can be caused by the switches of the Intel RST drivers and software versions you have done.

Jim schrieb:

Perhaps I have reached the point where I should re-install my operating system from scratch.

Maybe that is now the only way to get this software to work properly.

I totally agree with you. That is the best way to eliminate all file and registry residues of the previously installed RST drivers and software versions.

Good luck!

Fernando

Re: IRST 11.7 interface crashing.

MSmit17 — Sat, 20 Apr 2013 18:56:39 GMT

you will be wasting your time i installed windows 7 64 bits this month (clean install) problem persist.