topic Re: How can I check if my RST is working? in Rapid Storage Technology

How can I check if my RST is working?

MLana — Tue, 18 Jul 2017 20:29:05 GMT

Hello, I just made a clean install of Windows 10 in my computer. But I can't find out if my RST is working (and increasing the boot performance).

I downloaded the driver in https://downloadcenter.intel.com/download/26865/Intel-Rapid-Storage-Technology-Intel-RST-?product=55005 Download Intel® Rapid Storage Technology (Intel® RST) and when I try to install it says that the platform isn't supported.

Googling around I found out that Windows 10 might handle it by itself. If so: is there anyway to check so?

Otherwise: how can I make a clean install in order for the RST to work?

Print from my Device Manager:

Thanks!

Re: How can I check if my RST is working?

idata — Thu, 20 Jul 2017 13:37:41 GMT

Hello Mateuslana,

Thank you for contacting the Intel Customer Support

Are we understand you are looking assistance with Intel® RST, however It seems that your community thread was routed to the Intel® RST for Enterprise.

We have moved your question to the appropriate community support https://communities.intel.com/community/tech/rapid-storage-technology https://communities.intel.com/community/tech/rapid-storage-technology

Regards

Luis H

Re: How can I check if my RST is working?

idata — Thu, 20 Jul 2017 20:36:06 GMT

Hello mateuslana,

Thank you for contacting Intel Communities.

I understand that you are trying to install the Intel® RST but the installer says that the platform is not supported. Can you please provide the brand and the model number of your motherboard to better assist you?

Regards,

Juan V.

Re: How can I check if my RST is working?

idata — Thu, 27 Jul 2017 19:20:20 GMT

Hello mateuslana,

I was reviewing this thread and I wanted to know if you need further assistance? If yes, please provide the information requested in the previous post.

Regards,

Juan V.

Re: How can I check if my RST is working?

MLana — Thu, 27 Jul 2017 19:31:55 GMT

Hello!

Couldn`t find my otherboard model... my notebook is this one: https://www.cnet.com/products/dell-inspiron-15-5547-15-6-core-i7-4510u-8-gb-ram-1-tb-hdd-english/specs/ Dell Inspiron 15 5547 Specs - CNET

Before my clean install I had Intel RST working. The problem now is that I can't reinstall it, due to the problems reported above.

Thanks

Re: How can I check if my RST is working?

idata — Thu, 27 Jul 2017 20:35:11 GMT

Hi mateuslana,

The Intel® RST driver you are trying to install is compatible with 6th and 7th gen Intel® Core™ Processors and the processor on your system is a 4th gen Intel® Core™ Processor.

I checked Dell's support site and they only provide drivers up to Windows® 8.1. If you can provide the chipset model on your system or the service tag (by private message) I can try to look for an Intel® RST driver that "may" work on your system.

Best Regards,

Juan V.

Re: How can I check if my RST is working?

MLana — Thu, 27 Jul 2017 23:14:47 GMT

Sent. Thanks

Re: How can I check if my RST is working?

idata — Fri, 28 Jul 2017 19:01:41 GMT

Hi mateuslana,

I have sent you a private message.

Regards,

Juan V.

Re: How can I check if my RST is working?

idata — Wed, 02 Aug 2017 14:11:02 GMT

Hi mateuslana,

I was wondering if you were able to check the private message sent by previous agent.

Looking forward to hearing from you.

Allan J.

Re: How can I check if my RST is working?

idata — Thu, 03 Aug 2017 20:26:30 GMT

Hi mateuslana,

Thank you for the information.

Please try installing https://downloadcenter.intel.com/download/26759/Intel-Rapid-Storage-Technology-Intel-RST-?product=55005 this Intel® RST version and let me know how it goes.

Regards,

Juan V.

Re: How can I check if my RST is working?

idata — Wed, 09 Aug 2017 18:46:50 GMT

Hi mateuslana,

Were you able to install the Intel® Rapid Storage version 14.8.14.1063?

I would like to confirm if the above software version worked for your system.

Allan J.

Re: How can I check if my RST is working?

MLana — Tue, 19 Sep 2017 01:09:47 GMT

Sorry I took so long to answer. The computer broke and it took a while to repair it.

Just installed and it worked! What kind of magic you did?

Thanks a lot!

Re: How can I check if my RST is working?

idata — Tue, 19 Sep 2017 15:07:03 GMT

Hi mateuslana,

Great news, thank you for taking the time and communicate this to us. I am glad the computer works now.

In case you need more assistance or if you have any questions do not hesitate to contact us back.

Allan J.