topic Re: Problems with installation of RST in Rapid Storage Technology

Problems with installation of RST

GKost1 — Mon, 17 Dec 2018 23:57:54 GMT

Hi! I have problems with installing RST driver. When i run the installation it works around 3/4 status than stops. 3 times same. Cancel option is greyd out cant use so i interupt install by exiting installer and after restart windows wont boot up. Is it possible that i7 9700k on Z370 MB not supported with latest driver and it can cause the crash? If not what should i do to make RST work?

Re: Problems with installation of RST

Alberto_R_Intel — Wed, 19 Dec 2018 04:16:00 GMT

Hi GKost1, Thank you for posting in the Intel® Communities Support. In order for us to provide the most accurate assistance, we just wanted to confirm a few details: What is the complete model of the motherboard? Who is the manufacturer of it? Which Windows* version are you using? When did the issue start? Did you make any recent hardware/software changes? Is there any particular reason why you need to install the Intel® RST application, are you using a RAID configuration in your platform? Regards, Alberto R. Intel Customer Support Technician Under Contract to Intel Corporation

Re: Problems with installation of RST

Alberto_R_Intel — Thu, 20 Dec 2018 04:21:27 GMT

GKost1, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter? Regards, Alberto R. Intel Customer Support Technician Under Contract to Intel Corporation

Re: Problems with installation of RST

VARADHARAJAN — Fri, 21 Dec 2018 17:30:47 GMT

9th generation processors are not supported , I seen the system requirements on this website

https://downloadcenter.intel.com/download/28400/Intel-Rapid-Storage-Technology-Intel-RST-User-Interface-and-Driver-for-Intel-7th-8th-Generation-Platforms

visit above page once , you will come to know .

To install rst , it requires compatible processors and the compatible chipset motherboards