topic Re: RAID 10: Replacing new disk, not part of RAID member anymore, help ! in Rapid Storage Technology

RAID 10: Replacing new disk, not part of RAID member anymore, help !

idata — Thu, 04 Oct 2018 17:30:02 GMT

RAID 10 with 4 x 2TB HDD, RST detected one of the disk degraded and I bought a new one to replace it, once it was replaced the new disk no longer part of the RAID members. Help !

Re: RAID 10: Replacing new disk, not part of RAID member anymore, help !

idata — Fri, 05 Oct 2018 16:37:44 GMT

Hello ligcire,

Thank you for joining this Intel Community.

I would like to take a look at your system configuration first. Please attach the following reports:

1. Intel® RST report.

1.Open the Intel Rapid Storage Technology user interface (Start > Programs > Intel > Intel® Rapid Storage Technology).

2.Click the Help icon.

3.Click the System Report icon.

4.Click Save.

2. Run the Intel® System Support Utility.

1.Download the Intel® System Support Utility and save the application to your system.

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600

2.Open the application and click Scan to see system and device information. The Intel® System Support Utility defaults to the Summary View on the output screen following the scan. Click the menu where it says summary to change to Detailed View.

3.To save your scan, click Next and click Save. You can save the file to any accessible location on your computer.

To attach a file, you must click "Use Advanced Editor" on the upper right hand corner of the response box, then the "attach" option will appear on the bottom right hand corner of the response box.

Wanner G.

Intel Customer Support Technician

Under Contract to Intel Corporation

Re: RAID 10: Replacing new disk, not part of RAID member anymore, help !

idata — Fri, 05 Oct 2018 18:54:34 GMT

attached with the system report

the link to download Intel® System Support Utility lead to a news page, pls advice

Re: RAID 10: Replacing new disk, not part of RAID member anymore, help !

idata — Fri, 05 Oct 2018 19:00:13 GMT

alright found it, attached with SSU report

Re: RAID 10: Replacing new disk, not part of RAID member anymore, help !

idata — Mon, 08 Oct 2018 18:18:28 GMT

Hello ligcire,

Thank you for your response.

Based on the reports attached, the RAID volume is rebuilding. This may take some time because of the hard drives capacity. Our recommendation is that you continue monitoring the RAID rebuild. To do this, please go into BIOS.

Please follow the steps recommended by your motherboard manufacturer.

https://www.gigabyte.com/Motherboard/GA-X58A-UD3R-rev-20# support-manual GA-X58A-UD3R

GA-X58A-UD3R

http://download1.gigabyte.us/Files/Manual/mb_manual_ga-x58a-ud3r_v2.0_e.pdf User's Manual

Wanner G.

Intel Customer Support Technician

Under Contract to Intel Corporation