topic Re: Compatibility issues between the Intel Storage Driver and the Intel Storage Application. in Rapid Storage Technology

Compatibility issues between the Intel Storage Driver and the Intel Storage Application.

DarkShark — Fri, 16 Aug 2019 17:18:51 GMT

Hi,

i want to install the Intel RST application on my computer to configure my Optane Memory and manage my RAID-System.

The installation the Intel RST driver and application was successfully. But when i start the application a notification pop up, that i need to install the latest version of this application and the window closed.

Application version is 17.5.2.1024

Driver version is 15.44.0.1010

I also install the Optane Manager but here the same notification.

The Intel driver and support assistent says me that everything is up to date.

Also the Windows Update mananger and the device manager show me no newer version of the driver.

Thanks for your help.

Re: Compatibility issues between the Intel Storage Driver and the Intel Storage Application.

n_scott_pearson — Sat, 17 Aug 2019 03:07:21 GMT

Did you remember that, in BIOS Setup, you need to set the SATA Mode to the Optane setting?

...S

Re: Compatibility issues between the Intel Storage Driver and the Intel Storage Application.

David_V_Intel — Wed, 21 Aug 2019 23:31:22 GMT

Hello DarkShark,

Were you able to check the previous post?

Let me know if you need more assistance, I'll be more than glad to help.

David V

Intel Customer Support Technician

A Contingent Worker at Intel

Re: Compatibility issues between the Intel Storage Driver and the Intel Storage Application.

David_V_Intel — Wed, 28 Aug 2019 00:50:27 GMT

Hello DarkShark,

Please contact us if you have any additional questions.

David V

Intel Customer Support Technician

A Contingent Worker at Intel