topic how do I uninstall rst from my pc, I cant uninstall rapid storage technology. in Rapid Storage Technology

how do I uninstall rst from my pc, I cant uninstall rapid storage technology.

GhostReaper — Wed, 06 Nov 2019 06:13:35 GMT

i cant uninstall rst from my pc when i try to remove it from control panel, i get this error, the setup program ended prematurely becuase of the following error: fatal error during installation. i would like to completely remove this program.

Re: how do I uninstall rst from my pc, I cant uninstall rapid storage technology.

n_scott_pearson — Wed, 06 Nov 2019 06:18:03 GMT

Never attempt to remove these kinds of packages from Device Manager; this could result in a partial install (and a mess). You must always do so from Apps and Features.

...S

Re: how do I uninstall rst from my pc, I cant uninstall rapid storage technology.

GhostReaper — Wed, 06 Nov 2019 06:21:40 GMT

I get the same error when uninstalling from apps and features.

Re: how do I uninstall rst from my pc, I cant uninstall rapid storage technology.

n_scott_pearson — Thu, 07 Nov 2019 11:09:39 GMT

Have you tried over-installing with same or newer version? If you can, you may then be able to uninstall the whole mess.

Hope this helps,

...S

Re: how do I uninstall rst from my pc, I cant uninstall rapid storage technology.

GhostReaper — Thu, 07 Nov 2019 17:23:54 GMT

I tried to install the latest version of it from intel website and I also tried to install latest version also from my motherboards manufacturer but get the error, platform is not supported.

Re: how do I uninstall rst from my pc, I cant uninstall rapid storage technology.

n_scott_pearson — Fri, 08 Nov 2019 02:30:04 GMT

Hhmmm, ok, I have no other ideas, so Intel Customer Support is going to have to look further into this...

Sorry,

...S

Re: how do I uninstall rst from my pc, I cant uninstall rapid storage technology.

AndrewG_Intel — Sat, 09 Nov 2019 05:01:01 GMT

Hello GhostReaper

Thank you for posting on the Intel® communities.

Regarding the issue to remove Intel® Rapid Storage Technology (Intel® RST) from the computer, and considering the steps you have taken did not solve the issue, this usually points out to a problem with corrupted files or Windows® Registry Key issues.

In those scenarios, a reinstallation of the operating system (OS) is required.

However, we have seen some cases where users have reported that they were successful uninstalling software using some tools or options provided by Microsoft® or their computer manufacturer. For instance, Microsoft® has a tool for similar issues, the tool is available in this link:

Fix problems that block programs from being installed or removed*

*Please keep in mind that links to third-party sites and references to third-party trademarks are provided for convenience and illustrative purposes only. Intel® is not responsible for the contents of such links, and no third party endorsement of Intel® or any of its products is implied. We do not recommend to perform changes or manipulate any Windows® Registry Key since this may lead to other issues and damage to the operating system. In case you decide to download and run the tool, we highly recommend you to check first with Microsoft Support.

If the issue persists, we recommend you to contact your system/PC manufacturer and check with them for assistance on how to reset, reinstall or repair the operating system.

Hope this helps.

Andrew G.

Intel Customer Support Technician

A Contingent Worker at Intel

Re: how do I uninstall rst from my pc, I cant uninstall rapid storage technology.

GhostReaper — Sat, 09 Nov 2019 07:19:57 GMT

ok thanks I was able to uninstall it using the link.

Re: how do I uninstall rst from my pc, I cant uninstall rapid storage technology.

AndrewG_Intel — Sat, 09 Nov 2019 09:19:00 GMT

Hello GhostReaper

I am glad to know that the link from Microsoft® help to unistall the software. Thank you for sharing the outcome.

We will proceed to close this inquiry, in case you need further assistance, please post a new question.

Regards,

Andrew G.

Intel Customer Support Technician

A Contingent Worker at Intel