topic Re:how to delete rst ，or turn off it? in Rapid Storage Technology

how to delete rst ，or turn off it?

bluesecond — Mon, 07 Sep 2020 07:34:56 GMT

uncarefully,i install rst.but i don't like it,because rst can't load my hdd. i run uninstall program in contorl ,but it didn't work.

Re:how to delete rst ，or turn off it?

Sebastian_M_Intel — Tue, 08 Sep 2020 23:14:19 GMT

Hello bluesecond,

Thank you for posting on the Intel® communities.

So we can have more information about your system, please provide the following:

1. Run the Intel® System Support Utility (Intel® SSU) and attach the report generated:

Open the application, check the "Everything" box, and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
Click on the menu where it says "Summary" to change to "Detailed View".
To save your scan, click on "Next", then "Save".
Use the option under the reply window to attach the report to the thread (Drag and drop here or browse files to attach).

2. Provide the System Report for Intel® Rapid Storage Technology.

Regarding the uninstallation of the user interface, you can go to Apps and Features and uninstall the user interface manually. The name of the App that you have to uninstall is "Rapid Storage Technology". If you don't have a RAID volume you can uninstall the App/Software, we recommend you to leave the Driver that is the "Intel Chipset SATA/PCIe RST Premium Controller".

After that, you can go to Device Manager and uninstall the driver if available:

Press Windows X keys.
Select Device Manager.
Find and expand the Disk drives catalog.
Right-click on Intel® Rapid Storage Technology and choose Uninstall device.

Note: If you receive an error when trying to uninstall, check that all the Intel® RST services are stopped before trying again. The IAStorUI.exe, IAStorIcon.exe, IAStorDataMgrSvc.exe, iaStorA.sys, relate to the Intel® RST monitor service.

Regards,

Sebastian M

Intel Customer Support Technician

Re:how to delete rst ，or turn off it?

Sebastian_M_Intel — Fri, 11 Sep 2020 16:48:00 GMT

Hello bluesecond,

Were you able to check the previous post with our recommendations? Please let me know if you need more assistance.

Regards,

Sebastian M

Intel Customer Support Technician

回复： Re:how to delete rst ，or turn off it?

bluesecond — Sat, 12 Sep 2020 08:53:48 GMT

我不知道是怎么成功的，之前运行卸载程序时它毫无反应。但我尽可能地关掉了所有rst的服务，卸载了所有和rst有关的设备以及删除驱动程序，甚至在bios里从raid改回achi模式。最后的最后，我卸载了intel驱动的sata控制器，感谢上帝，它的卸载程序终于成功启动并把自己清理干净

Re:how to delete rst ，or turn off it?

Sebastian_M_Intel — Mon, 14 Sep 2020 17:07:00 GMT

Hello bluesecond,

Thank you for your reply.

It is good to hear that you were able to solve the problem. In that case, we will proceed to close this inquiry.

If you need further assistance, please submit a new question as this one will no longer be monitored.

Regards,

Sebastian M

Intel Customer Support Technician