topic Re: no VGA signal on boot from HNS2600WP in Intel® Xeon® Processor and Server Products

no VGA signal on boot from HNS2600WP

DSera1 — Mon, 01 Aug 2016 22:12:56 GMT

I have a new to me H2312XXKR chassis with four HNS2600WP blades. I added RAM and CPU to one blade and tried to boot it but get no VGA signal. The same RAM DDR3 1600 and CPUs E5-2650 V2 work in another 2600WP blade just fine. This one seems to be new and never used. Is there a trick to setting up these boards for the first time?

Re: no VGA signal on boot from HNS2600WP

idata — Tue, 02 Aug 2016 20:11:08 GMT

Hello,

Thank you for contacting Intel Customer Support.

Based in your description I would like to suggest the following:

** Minimal configuration: 1 CPU and 1 Memory

** Run lastest firmware update: https://downloadcenter.intel.com/download/25710/Intel-Server-Board-S2600WP-Intel-Server-System-H2000WP-System-Update-Package-for-UEFI Intel® Server Board S2600WP / Intel® Server System H2000WP System Update Package for UEFI

Let me know your results.

faugub_intel # iwork4intel

Re: no VGA signal on boot from HNS2600WP

DSera1 — Fri, 05 Aug 2016 17:55:38 GMT

I tried two of the new blade servers no luck. Still no VGA signal.

I tried the update on two existing 2600WP and it worked like a champ.

Re: no VGA signal on boot from HNS2600WP

idata — Fri, 05 Aug 2016 18:34:22 GMT

Hello,

Thank you for response.

With the two that are not working, try to boot them with only the CPU and no memory, you should get beeps as an alert. Pease share your results.

faugub_intel # iwork4intel

Re: no VGA signal on boot from HNS2600WP

DSera1 — Sat, 06 Aug 2016 22:52:11 GMT

When I power the chassis with the blades in place I get a 1-5-2-1 set of beeps. Then I power the individual blade and get the same 1-5-2-1 set of beeps.

Re: no VGA signal on boot from HNS2600WP

idata — Mon, 08 Aug 2016 17:29:02 GMT

Hello,

Based on that beep code (1-5-2-1), the http://download.intel.com/support/motherboards/server/sb/545037_g44057_007_s2600wp_tps_r1_61.pdf Technical Product Specification [page 52 / 4.10 Diagnostics and Beep Code Generation] states the following:

** No CPUs installed or first CPU socket is empty.

** CPU Missing Sensor.

Is there any chance for you to test another processor?

faugub_intel # iwork4intel

Re: no VGA signal on boot from HNS2600WP

DSera1 — Mon, 08 Aug 2016 23:32:44 GMT

This was actually a processor from another working 2600WP that I had not tried before. E5-2650 2.6Ghz 8 cores

I'm wondering if it needs both CPU populated and memory.

Or is there a particular processor that's better to test with. I have some E5-2630L

Re: no VGA signal on boot from HNS2600WP

idata — Tue, 09 Aug 2016 17:06:01 GMT

Hello,

Both processors are compatible according to: http://www.intel.com/content/www/us/en/support/boards-and-kits/000008011.html Processor Compatibility with Intel® Server Board S2600JF and S2600WP Family

For further assistance, please contact the http://www.intel.com/content/www/us/en/support/contact-support.html# @14 Intel Server Support Team.

Re: no VGA signal on boot from HNS2600WP

DSera1 — Fri, 12 Aug 2016 23:36:46 GMT

I am getting a 1-5-4-2 error now using the E5-2630L processors

Re: no VGA signal on boot from HNS2600WP

idata — Mon, 15 Aug 2016 13:47:23 GMT

Hello,

Based on that beep code (1-5-4-), the http://download.intel.com/support/motherboards/server/sb/545037_g44057_007_s2600wp_tps_r1_61.pdf Technical Product Specification [page 52 / 4.10 Diagnostics and Beep Code Generation] states the following:

** Power fault: DC power is unexpectedly lost (power good dropout).

** Power unit - power unit failure offset.

faugub_intel # iwork4intel