topic Re: R2308IP4LHPC fans run at maximum speed, regardless of Acoustic/Performance settings in Intel® Xeon® Processor and Server Products

R2308IP4LHPC fans run at maximum speed, regardless of Acoustic/Performance settings

JEich — Sat, 16 Dec 2017 23:54:03 GMT

I recently purchased an old R2308IP4LHPC 2U server. Unfortunately, it sounds like a jet engine all the time. I changed the bios settings to auto throttling, acoustic profile, and quite fan idle mode enabled in the System Acoustic and Performance Configuration menu, yet nothing changes. I have noticed that the processor clock speed is not being throttled (i.e., each cpu core is at stock frequency) yet the cpu utilization is reported at less than 5%, so it's definitely idling.

Any suggestions how to get the fan speeds to manager correctly?

Re: R2308IP4LHPC fans run at maximum speed, regardless of Acoustic/Performance settings

idata — Sun, 17 Dec 2017 03:15:37 GMT

Hello,

As the first recommendation please use the https://www.intel.com/content/dam/support/us/en/multimedia/5890_serv_loud_fan_ts/index.html troubleshooting wizard for resolving high fan noise issues.

You can also download and perform a BIOS recovery for your server board, you can download the latest version https://downloadcenter.intel.com/download/26956/Intel-Server-Board-S2600IP-and-Intel-Workstation-Board-W2600CR-Firmware-Update-Package-for-Extensible-Firmware-Interface-EFI-?product=63160 here. You can find instructions https://downloadmirror.intel.com/26956/eng/ReleaseNotes_BIOS_02.06.0006.txt here.

I hope this helps.

Best regards,

Sergio S.

Re: R2308IP4LHPC fans run at maximum speed, regardless of Acoustic/Performance settings

JEich — Sun, 17 Dec 2017 05:57:22 GMT

Thanks! Updating the FRUSDR did the trick. I followed these instructions suggested by the troubleshooting wizard: https://www.intel.com/content/dam/support/us/en/documents/motherboards/server/sb/updating_frusdr_on_epsd_server.pdf https://www.intel.com/content/dam/support/us/en/documents/motherboards/server/sb/updating_frusdr_on_epsd_server.pdf

Re: R2308IP4LHPC fans run at maximum speed, regardless of Acoustic/Performance settings

idata — Sun, 17 Dec 2017 06:24:10 GMT

Hello Joseph,

I am glad to hear that I was able to assist you with your problem, please let me know if there is anything else we can do for you.

Best regards,

Sergio S.

Re: R2308IP4LHPC fans run at maximum speed, regardless of Acoustic/Performance settings

idata — Wed, 20 Dec 2017 01:40:52 GMT

Hello Joseph,

I am following up your question, in case you need further assistance please feel free to contact us back.

Regards.