topic Re: RAID1 on a Intel S3420GPC motherboard in Intel® Xeon® Processor and Server Products

RAID1 on a Intel S3420GPC motherboard

APret1 — Thu, 01 Feb 2018 10:02:13 GMT

Hello,

I have a Intel S3420GPC motherboard with a RAID1 configuration with 2 hdd.

I few days ago we had an issue with one of the hdd and the RAID1 was forced to go with status offline .

Operating system (centos 5.9-64 bits) works just fine with drive 0, it boots and all of that.

But i want to replace the bad drive.

I turned off the server to replace the bad drive (drive1) and I inserted a new hdd (same hdd as the first one ST1000DM010-2E102 - please see pic2)

Using the CTRL+E I entered the embedded raid config utility and tryed to restore the raid1.

port 0 ONLIN A00-00

port 1 READY

1. I tryed Check Consistency (please see pic 1)- I waited 1 hour with no progress 0% (please see pic 1)

2. I tryed to Rebuild with

port 0 ONLIN A00-00

port 1 READY

It says only hotspare and failed disk can be rebuild.

Then I went to Objects- Physical Drive - select drive 1 - mark as hotspare,

I go back to Rebuild , I see

port 0 ONLIN A00-00

port 1 HOTSP

I select HOTSP and hit F10 to rebuild - I receive message VD is not in degraded state, can not select drive for rebuilding. (please see pic 3)

What is the procedure to rebuild raid 1 ?

And I still want to have data from drive 0.(I don't want to use configure - new configuration)

Thank you

Adrian

Re: RAID1 on a Intel S3420GPC motherboard

idata — Thu, 01 Feb 2018 12:29:31 GMT

Hello Adrian,

Thank you for contacting Intel(R) Technical Support.

I red the information provided and I will run an investigation to see if is possible to rebuild the RAID and recover the data from disk in slot-0. I will get back to you as soon as possible.

Best regards,

Jeremiah A.

Intel(R) Technical Support

Re: RAID1 on a Intel S3420GPC motherboard

idata — Mon, 05 Feb 2018 08:16:33 GMT

Hi Adrian,

I was trying to see the pictures you mentioned in your notes, but they seems not to be added. Can you please re-attached the picture to the case?

regards,

Jeremiah A.

Intel(R) Technical Support

Re: RAID1 on a Intel S3420GPC motherboard

idata — Mon, 05 Feb 2018 08:25:06 GMT

Adrian,

I found the pictures, let me look at them and let you know.

regards,

Re: RAID1 on a Intel S3420GPC motherboard

idata — Mon, 05 Feb 2018 08:47:00 GMT

Hi Adrian,

In this case you need to have the drive 0, the bad drive (drive 1) and the new drive inserted. Now, the new drive should mark as hot-spare so when the controller sees the bad drive, it will take the hot-spare drive and rebuild the raid using that drive.

Please try that and let me know your results. Do not remove the drive 0 at no moment.

regards,

Jeremiah A.

Intel(R) Technical Support

Re: RAID1 on a Intel S3420GPC motherboard

idata — Thu, 08 Feb 2018 07:48:52 GMT

Hello Adrian,

I hope you are doing well today.

I'm following up with you to see if the information provided helps or you still more assistance with the issue.

Best regards,

Jeremiah A.

Intel(R) Technical Support

Re: RAID1 on a Intel S3420GPC motherboard

APret1 — Thu, 08 Feb 2018 18:55:01 GMT

Hello Jeremiah,

I know that drive 0 is the remaining drive with important informations and boot drive - I will not touch drive 0.

In this moment I don't have the bad hdd -drive 1, it was returned to RMA for warranty reasons.

The RAID1 has autorebuild ON.

I marked the new drive with HOTSP, but still no result.

Thank you

Adrian

Re: RAID1 on a Intel S3420GPC motherboard

idata — Sun, 11 Feb 2018 09:03:51 GMT

Hi Adrian,

Thank you for your information.

I will investigate this and get back to you as soon as possible.

regards,

Jeremiah A,

Intel(R) Technical Support

Re: RAID1 on a Intel S3420GPC motherboard

idata — Sun, 18 Feb 2018 08:33:23 GMT

Hello Adrian,

I hope you are doing well today.

I'm still investigating about this issue, I will contact you as soon as possible with more information.

regards,

Jeremiah A.

Intel(R) Technical Support

Re: RAID1 on a Intel S3420GPC motherboard

idata — Tue, 20 Feb 2018 10:27:32 GMT

Hi Adrian,

I will contact you directly through email.

regards,

Jeremiah A.

Intel(R) Technical Support