topic Re: Compatibility R2312WFTZSR and Gold 6240 in Intel® Xeon® Processor and Server Products

Compatibility R2312WFTZSR and Gold 6240

DKolo4 — Tue, 18 Feb 2020 17:30:35 GMT

Why where is no Gold 6240 in compatibility list for Server System R2312WFTZSR? at the same time Gold 6240 there is in compatibility list for Server Board Intel® S2600WFTR which uses in R2312WFTZSR.

Re: Compatibility R2312WFTZSR and Gold 6240

SergioS_Intel — Wed, 19 Feb 2020 09:17:25 GMT

Hello DKolo4,

We are going to check with our upper-level support and will get back to you.

Best regards,

Sergio S.

Intel Customer Support Technician

Re: Compatibility R2312WFTZSR and Gold 6240

SergioS_Intel — Tue, 25 Feb 2020 08:23:38 GMT

Hello DKolo4,

First, we would like to thank you for your patience in this matter.

We just got an update from our upper-lever support team and both the board and the server system are capable of using the Xeon Gold 6240 processor.

Additionally, we brought your concern to the A.R.K. team and is going to be changed.

Please let us know if you have any further questions or if we can close this thread.

Best regards,

Sergio S.

Intel Customer Support Technician

Re: Compatibility R2312WFTZSR and Gold 6240

SergioS_Intel — Thu, 27 Feb 2020 07:28:10 GMT

Hello DKolo4,

I am following your question and we would like to know if you need further assistance.

As we mentioned in the previous thread we are going to update the list of compatible components for the R2312WFTZS.

Best regards,

Sergio S.

Intel Customer Support Technician

Re: Compatibility R2312WFTZSR and Gold 6240

SergioS_Intel — Sat, 29 Feb 2020 08:41:19 GMT

Hello DKolo4,

I am following your question and we would like to know if you need further assistance.

Best regards,

Sergio S.

Intel Customer Support Technician

Re: Compatibility R2312WFTZSR and Gold 6240

Emeth_O_Intel — Thu, 05 Mar 2020 12:57:04 GMT

Hello DKolo4,

I am contacting you on behalf of Sergio in order to follow up your thread.

Due to the fact that there is not activity from your end since long time ago, we will proceed and close this thread.

If you have more questions, please do not hesitate and contact us back and we will be more than happy to assist you.

Best regards,

Emeth O.

Intel® Server Specialist.