topic Re: Mainboard intel server s1200sps + quadpro rtx5000 in Intel® Xeon® Processor and Server Products

Mainboard intel server s1200sps + quadpro rtx5000

User1578467919580763 — Wed, 08 Jan 2020 15:34:14 GMT

I have mainboard intel server s1200sps and i just bought quadpro rtx5000, but when booted, the intel logo hangs. Main s1200sps support rtx5000 16GB GDDR6? Thanks

Re: Mainboard intel server s1200sps + quadpro rtx5000

Emeth_O_Intel — Thu, 09 Jan 2020 12:35:54 GMT

Hello,

Thank you for contacting Intel® Server Community.

The NVIDIA Quadro RTX 5000 has not been validated in the Intel® Server Board S1200SPS.

If you would like to verify the information our best recommendation will be to contact NVIDIA Support, they will provide you the most accurate information about it.

Is the Intel® Server Board S1200SPS booting up without the NVIDIA Graphics Card?

Have you tried to test a different NVIDIA or GPU Card on this system?

I will be waiting for your outcome in order to proceed with the next step.

Regards,

Emeth O.

Intel® Server Specialist

A Contingent Worker at Intel.

Re: Mainboard intel server s1200sps + quadpro rtx5000

Lewis-H — Thu, 09 Jan 2020 20:24:08 GMT

Verify if there is a Keyboard, Video and Mouse (KVM) installed. If so, disconnect the monitor from the KVM and connect it directly to the motherboard port.
If can't access the BIOS with F2, try with F6 to access the boot manager on the Unified Extensible Firmware Interface (UEFI), then type exit and hit enter to access the BIOS menu.

Note: Update the BIOS to the latest version is always recommended.

If this still doesn't solve your server 2019 issue contact the support team they can help you with exact solution.

I hope this information helps!

Regards,

Lewis

Re: Mainboard intel server s1200sps + quadpro rtx5000

Emeth_O_Intel — Sat, 11 Jan 2020 08:54:41 GMT

Hello,

@Lewis - Thank you so much for the contribution.

@User15784679195807635054 - Please let us know if you still have questions or if you could find the root cause of the issue.

I will be waiting for your outcome in order to double-check those details.

Best regards,

Emeth O.

Intel® Server Specialist

A Contingent Worker at Intel.

Re: Mainboard intel server s1200sps + quadpro rtx5000

Emeth_O_Intel — Mon, 13 Jan 2020 15:31:56 GMT

Hello,

I am following up on your thread in order to confirm if you were able to verify with NVIDIA the GPU compatibility with the Intel® Server Board S1200SPS.

Also, I would like to know the status of your system for us, it is very important to make sure the functionality of your system.

Please if you have some updates, share with us the outcome. I will be waiting for your response in order to complete this thread.

Have a wonderful day.

Best regards,

Emeth O.

Intel® Server Specialist

A Contingent Worker at Intel.

Re: Mainboard intel server s1200sps + quadpro rtx5000

User1578467919580763 — Thu, 16 Jan 2020 00:34:21 GMT

Hello,

I’m addressing this issue, but not yet, I’m collecting more comments from the supplier.

Have a wonderful day. Thanks

Re: Mainboard intel server s1200sps + quadpro rtx5000

Emeth_O_Intel — Thu, 16 Jan 2020 11:11:47 GMT

Hello,

Thank you for your response.

Please if you have more questions do not hesitate and let me know and I will be more than happy to help you.

Along with this, I will follow up on this thread on JAN, 21th in order to verify the status from your end.

Best regards,

Emeth O.

Intel® Server Specialist

A Contingent Worker at Intel.

Re: Mainboard intel server s1200sps + quadpro rtx5000

User1578467919580763 — Sun, 19 Jan 2020 10:59:27 GMT

Hello,

I updated lastest version for BIOS to fix the problem. Thanks.

Re: Mainboard intel server s1200sps + quadpro rtx5000

Emeth_O_Intel — Sun, 19 Jan 2020 18:26:13 GMT

Hello,

I am very glad to hear that you could be able to find the root cause of the issue.

If you have more questions, do not hesitate and contact us back and we will be more than happy to assist you.

Best regards,

Emeth O.

Intel® Server Specialist

A Contingent Worker at Intel.