topic Re: Re:RMM4 IP settings greyed out in Intel® Xeon® Processor and Server Products

RMM4 IP settings greyed out

IKope1 — Thu, 20 Aug 2020 15:50:57 GMT

Hello,

I have a problem with the RMM4 setup on an Intel S1200V3RPM server. The IP settings are greyed out and I can't access the BMC. First I thought the RMM4 module is faulty and I replaced it but it didn't fix the problem. See in the attached picture how it looks like in the BIOS.

I know the product doesn't have support anymore, but maybe some of you faced this problem and eventually figured out a solution.

Thanks!

Re: RMM4 IP settings greyed out

IKope1 — Thu, 20 Aug 2020 15:52:54 GMT

The server has the latest available BIOS version installed: 03.04.0006

Re:RMM4 IP settings greyed out

SergioS_Intel — Fri, 21 Aug 2020 02:28:35 GMT

Hello IKope1,

The interactive technical support for the Intel® Server Board S1200V3RPM you have requested has been discontinued. Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help.

You may also find the Discontinued Products website

https://www.intel.com/content/www/us/en/support/discontinued-products.html helpful to address your request.

Thank you for understanding.

Best regards,

Sergio S.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios

Re: Re:RMM4 IP settings greyed out

IKope1 — Fri, 21 Aug 2020 06:30:50 GMT

How can I tell if this issue is server related or RMM4 related?

Re: Re:RMM4 IP settings greyed out

CIria — Sun, 14 Mar 2021 08:33:44 GMT

I have a similar issue with a S2600CP2 motherboard, BMC configuration is greyed out. Configuration is not possible, neither upgrade attempts detect it.