topic Re:FPT64.efi tool in new UEFI-Shell on Sunrise Point Chipset in Intel® Xeon® Processor and Server Products

FPT64.efi tool in new UEFI-Shell on Sunrise Point Chipset

Emeric — Fri, 13 May 2022 07:52:15 GMT

Hello,

I need an EFI version of the UEFI firmware update tool to be used in an UEFI shell for the Sunrise Point platform?

Is this tool is available in this format, and how can I retrieve it?

Thanks a lot,

Emeric

Re:FPT64.efi tool in new UEFI-Shell on Sunrise Point Chipset

Paul_R_Intel — Sat, 14 May 2022 01:13:36 GMT

Hello Emeric,

Thank you for joining the community, I understand that you are looking for a UEFI firmware update tool to be used in a UEFI shell for the Sunrise Point platform.

Can you please let us know which Intel Platform are you using (Server board, CPU, motherboard, system...etc)?
What is exactly the project that you are working on so we can have more insight?

Regards

Paul R.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit:

https://intel.com/support/serverbios

Re: Re:FPT64.efi tool in new UEFI-Shell on Sunrise Point Chipset

Emeric — Tue, 17 May 2022 08:16:28 GMT

Hello Paul,

I'm working with a Commell LE-37I motherboard. This board is a Kabylake Client platform with the Intel QM170 chipset. On this board, there is an Intel Core i7-6822EQ CPU.

My project is an automated update tool via PXE. My tool works fine with another board, and I'm trying to port it for this one

Re:FPT64.efi tool in new UEFI-Shell on Sunrise Point Chipset

Paul_R_Intel — Wed, 18 May 2022 00:39:51 GMT

Hello Emeric,

I hope you are doing great, thank you for the update, please let us investigate further and we will get back to you.

Regards

Paul R.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit:

https://intel.com/support/serverbios

Re:FPT64.efi tool in new UEFI-Shell on Sunrise Point Chipset

Paul_R_Intel — Thu, 19 May 2022 05:58:59 GMT

Hello Emeric,

I hope you are doing great, thank you for your patience and time.

After investigating your request, we'd like to guide you to get the information you need to resolve the inquiry. In this case, we have an Intel dedicated team that will help you.

Please visit the following link and choose the processor forum and post the inquiry and they will get back to you with the info requested:

https://community.intel.com/t5/Embedded-Products/ct-p/embedded-products

Also, if you already know the FAE ( Field Application Engineer ) that corresponds to you, you can contact them to gather more details.

We will proceed to mark this thread as close, if you need further support do not hesitate to contact us back.

Regards

Paul R.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit:

https://intel.com/support/serverbios

Re: Re:FPT64.efi tool in new UEFI-Shell on Sunrise Point Chipset

Emeric — Thu, 19 May 2022 08:03:33 GMT

OK, thanks for your reply!

New thread created here: https://community.intel.com/t5/Embedded-Intel-Core-Processors/FPT64-efi-tool-in-UEFI-Shell-on-Sunrise-Point-Chipset/m-p/1385536#M4195

Re:FPT64.efi tool in new UEFI-Shell on Sunrise Point Chipset

Paul_R_Intel — Fri, 20 May 2022 01:35:41 GMT

Hello Emeric,

I hope you are doing great, thank you for your update. Also, we would like to let you know, that we don't provide support for chipset, you may get in contact with the system's OEM (Original equipment manufacturer) for further support.

More info can be found here:

https://www.intel.com/content/www/us/en/support/articles/000005533/technologies.html

This being said we will proceed to mark this thread as close, if you need further support do not hesitate to contact us back.

Regards

Paul R.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit:

https://intel.com/support/serverbios

Re: Re:FPT64.efi tool in new UEFI-Shell on Sunrise Point Chipset

Emeric — Fri, 20 May 2022 06:10:45 GMT

Hello Paul,

I had contacted the manufacturer by email, and they provided me that I needed!

I join this file here, this can be useful for other people...

Thanks for your help,

Emeric